Job Responsibilities
1. Delight our customers by greeting them in a friendly and professional manner.
2. Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods and equipment to our standards.
3. Share the story of our menu, provide recommendations to customers, and be aware of allergen procedures.
4. Maintain cleanliness and organization of the coffee bar and surrounding areas in line with cleaning schedules, company, and COSHH standards.
5. Follow all health and safety and food safety guidelines and procedures.
6. Monitor stock levels and restock supplies as needed.
7. Use till systems for taking payments and customer orders.
8. Provide exceptional customer service and resolve any customer issues or complaints.
9. Assist on other tasks as needed, working together as a team to lead by example, protect the planet, and support local communities.
Qualifications
1. Friendly, outgoing personality; a people person.
2. Great work ethic and an even greater smile.
3. Good listening and verbal communication skills.
4. Passion for delivering outstanding customer service.
5. Ability to adapt to challenges and opportunities with a solution-oriented perspective.
6. Previous experience in a similar role, especially in the food service industry, is often a plus.
7. Some knowledge of food safety and sanitation practices.
Additional Information
For almost 20 years, we have created beautiful spaces, exciting menus, and friendly teams, ensuring every customer has the hospitality experience they deserve. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people mean that we always strive to supercharge our team's careers.
Benefits
1. 28 days holiday including bank holidays.
2. Plus your birthday off.
3. 3 volunteering days.
4. 3 days grandparent leave.
5. 24 weeks enhanced maternity leave.
6. Secondary carer leave.
7. Wedding/commitment day leave.
8. Free meals on shift.
9. Bespoke training and development opportunities.
10. Apprenticeship opportunities for all experience levels.
11. Pension and life insurance.
12. Discounts available on our HAPI app; high street shops, holidays & cinema.
13. Wellbeing hub.
14. Access to employee assistance programme.
15. Cycle to work scheme.
Do you speak the language of coffee with passion, love, and energy? Do you deliver joy and exemplary service with every cup? We believe that every interaction is an opportunity to create a lasting impression, and we're looking for a Barista who strives to exceed expectations at every turn. At BaxterStorey, we believe that it is our people that set us apart, and as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity.
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