Synchro are proud to be partnering with a well-known organisation who are actively seeking to hire a Data Reporting Analyst on a 12-month fixed-term contract basis. About The Role To support our growing business, we have an opportunity for a Reporting Manager to join initially on a 12-month fixed-term contract. Key Responsibilities Reporting Design: Collaborate with Transition Workstream Leads and the customer to design and build reports in line with service KPIs and customer governance frameworks. Documentation: Document new reporting requirements and ensure they are understood and implemented by all stakeholders. Operational Reporting: Assist in capturing operational reporting requirements to ensure contractual compliance. Improvement Opportunities: Identify and feed improvement opportunities into the appropriate team. Stakeholder Engagement: Gather, understand, and cater to reporting requirements from key stakeholders. Development: Continuously review and develop the reporting suite to meet business needs. Additional Duties: Perform other duties to ensure ORT targets are met. Key Competencies / Experience Interpersonal Skills: Ability to work closely with colleagues, clients, and suppliers at all levels. Communication Skills: Excellent written and oral communication skills. ITSM Knowledge: Understanding of ITSM processes and systems. Salesforce and Reporting Tools: Experience with Salesforce and tools like Microsoft Power BI or Business Objects. Reporting Development: Experience in reporting development and governance modeling. Stakeholder Management: Ability to manage key business and IT stakeholders. Presentation Skills: Confident in giving presentations and facilitating workshops. Role Summary Role: Data Reporting Analyst Contract: 12-month fixed-term Location: Hybrid working from our offices in the UK and Ireland Please contact Anya Brown for more information at Synchro Recruitment.