Kick ICT Group
Kick ICT Group is one of the fastest growing providers of IT Services in the UK, with a talented and highly skilled team that provide outstanding service and value to our customers.
Founded in April 2015 by CEO Tom O’Hara, Kick has grown rapidly with acquisitions playing a vital role in shaping Kick as a respected leader within the industry. Since 2015, nine acquisitions have been made. These acquisitions alongside our strong organic growth have been the key elements in our ability to scale and expand the range of services and levels of expertise that Kick provides to our customers.
Combining over 40 years of expertise and service from respected industry players, Castle and Talon, our five divisions, Technical, Dynamics, Infor, Communications and KickSecure allow us to deliver tailored expertise to each customer.
We pride ourselves on our commitment to providing outstanding IT solutions, services and support. Yet we believe that it's how we work with people that is most important to us.
You can trust in our expertise.
The Role
JOB TITLE: Billing Administrator
BASE LOCATION: Bellshill (hybrid)
SALARY: Up to £30K Depending on Skills and Experience
WORKING PATTERN: Temporary contract 12-15 months I Full-time (35 hours per week)
ROLE PURPOSE:
The Billing Administrator will own and drive our monthly subscription billing processes, acting as the main point of contact for licence renewals and billing queries. They are also responsible for ensuring accurate, timely, and efficient subscription billing for all customers.
We are looking for someone proactive with a keen eye for detail who can build strong relationships with internal and external stakeholders to ensure the billing process runs smoothly.
This is a temporary 12-15 month contract with potential to become a permanent position.
Key Responsibilities
* Perform monthly subscription billing process and ensure completeness and accuracy of sales billing in line with billing timetable.
* Maintain customer contract database (Business Central and D365 CRM), ensuring accurate and up-to-date customer and contract pricing/margin details are in place.
* Lead focal point for software licence and enhancement orders/renewals and queries.
* Proactively manage billing queries from internal and external customers in an accurate and timely manner.
* Vouch accuracy of supplier invoices in relation to sales billing and liaise with 3rd party suppliers/internal purchasing to resolve any discrepancies.
* Completeness checks on monthly billing against plan figures to ensure all billing has been issued in accordance with expected timescales.
What do I need?
* Experience in a similar billing/contracts role, ideally within an IT background.
* Proficient use of Microsoft Office (Outlook, Excel, Word) and financial systems.
* Reliable, trustworthy, organised and self-motivated with outstanding attention to detail.
* Strong interpersonal skills with a proven track record of building professional relationships with internal and external customers.
* Understands the importance of deadlines and experience working in a busy environment.
* Capable of working independently but also being an active participant in the wider team.
* Experience dealing with senior level management.
* Experience of operating Microsoft Business Central is desirable but not essential.
Benefits
* Competitive salary
* 30 days annual leave (plus a birthday holiday)
* Additional Service Days
* Group personal pension plan
* Private medical insurance scheme
* Hybrid Working
* Life cover (2 x final salary)
* Cycle to work scheme
Kick ICT Group recognise the value of a diverse workforce and are committed to making our working environment inclusive for all.