About Edmund Optics EuropeWe are a leading provider of off-the-shelf optical components, shaping the future with optics, imaging and photonics. We contribute to innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.Job Title: Product Support Engineer - French Speaker (f/m/d)We're looking for a key player in our customer support team, who will provide technical assistance in Europe. This role involves helping customers select the perfect product for their needs, managing accounts, and getting involved in exciting projects like writing articles or designing demos.Essential Functions:Providing technical assistance and product recommendationsHandling customer inquiries and managing accountsCollaborating with global teams and supporting marketing initiativesQualifications:We're looking for someone who is ready to make a difference. The following requirements are representative of the knowledge, skill, and/or ability required.Bachelor's degree in Science or EngineeringFluent in French and EnglishProficient with MS OfficeStrong communication and problem-solving skillsWhat We Offer:Alongside a competitive salary, we offer a range of perks, including:Company pension schemePrivate medical & dental insuranceExtensive training and development opportunitiesSubsidized gym membershipCycle to Work scheme / Jobbike programCompany eventsYou'll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done. This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.