Job Role
Locala Health and Wellbeing embraces diversity and inclusion and encourages applicants from people from all backgrounds with our ambition to have a workforce that represents the wider communities we live and work within, which you can support us to achieve.
We are an organisation that celebrates and values the individuality of our colleagues' lived experiences and can adapt accordingly, recognising the value inclusivity brings when delivering equitable, high quality healthcare to our local communities. Where everyone feels valued, has the ability to develop, has flexible working opportunities, with a sense of belonging, supported by our Inclusivity Groups.
“Locala is a ‘Disability Confident’ employer and as such any disabled applicants who meets all the essential criteria are guaranteed to be invited to the assessment process.”
Responsibilities
Operational Services Manager
Band 8A – £53,755 to £60,504
Hours – 37.5
Permanent
The Operational Service Manager is accountable for the day-to-day operational management of their community services within Locala. The role will oversee a portfolio of community services based within Kirklees with the possibility to wider West Yorkshire partnership delivery.
You will work in partnership with the Quality & Professionals Manager to lead on delivering and improving high quality service delivery and patient care, ensuring colleagues within teams are supported in line with their professional standards, with responsibility for line managing and supporting Team Leaders to deliver quality services in line with contracts, service specification and KPIs.
Job Summary
1. Operationally manage a range of Community Services within a strong governance framework; Work collaboratively with Quality & Professionals Manager to ensure effective and quality services are delivered to meet patients’ needs within the division.
2. Responsible for service delivery in line with contractual requirements within agreed financial and performance targets.
3. Develop strong links with other health, social care and commercial organisations to ensure that Community Services are maximised.
4. Responsible for the development, implementation and monitoring of continuous improvement activity within relevant service areas.
5. Promote and develop a culture of a learning organisation and continuous development.
6. Ensure that quality standards are met, maintaining a consistently high standard of patient/client care.
7. Be a role model, demonstrating strong leadership behaviours and competencies to drive operational quality improvement.
8. Work in close partnership with Service Project Managers ensuring programme, project and development work is delivered in line with the organisational strategy.
We are looking for a leader with exceptional communication and influencing skills, who has the ability to motivate teams and gain consensus at all levels within the organisation and with partner organisations.
You should live our Values of Be Caring, Be Ambitious, Be Part of It and must be willing to challenge and be challenged and work collaboratively with teams organisation wide. You must lead with compassion in an ambitious and collaborative team, as we shape our services to support the communities we serve.
If you are inspired to THRIVE with us, we would love to hear from you. Please review the Job Description & Person Specification and apply by submitting an up-to-date CV with a covering letter, detailing how you meet the person specification for the role and how you will support the organisation to deliver the THRIVE Strategy.
Find out more about Locala's Thrive Strategy
Closing date 23:59 on the 24th of March 2025
Just a few of the benefits you can enjoy:
* Flexible working - We are committed to supporting our colleagues to have a good work-life balance and welcome conversations about flexible working wherever possible.
* Generous pension - We offer a generous, defined contribution, pension scheme with matched contribution + 2% up to a maximum of 8%.
* Development opportunities - We have a nursing framework and offer a range of development opportunities in all roles.
Here at Locala we are part of the community and have often cared for generations within the same family and continue to be part of the NHS family also delivering care under the same ethos.
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