CK Group are recruiting for a Customer Service Specialist, to join a diagnostics company, at their site in Motherwell, on a contract basis for 12 months. Salary: £15.00 - £17.00 PAYE or UMB £19.89 - £22.55 per hour. Customer Service Specialist Role: Manage customer communications within agreed service levels and maintaining high quality service. Offer first and second line digital support across several platforms whilst promoting the use of available tools. Communicate with Third party suppliers to process required purchase orders or resolve any logistical queries. Support other departments and stakeholders to ensure smooth operation. Ensure all data on our systems is kept up to date as required. Your Background: Experience of Customer Relationship Management system and tools. Customer Service experience (preferably in a contact centre environment). Experience with both business to business and consumer-based customer service. Grade C or above at GCSE or equivalent in both English Language and Maths. Excellent written and verbal communication skills, and be able to communicate with maximum impact. Company: Our client is a global pharmaceutical company with a major presence in the UK. Their purpose is to deliver life-changing medicines and to do this they are completely science-led and like to share this with the scientific, healthcare and business communities within the UK. Location: This role is based at our client’s site in Motherwell for 2 to 3 days per week, with the rest home working. Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference (Apply online only). Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check