Located in the Cotswold, Cowley Manor is one of the most famous buildings in the country. The luxury boutique hotel is composed of 31 rooms, a bar and a restaurant along with an incredible terrace, fantastic grounds and a stunning C-Side Spa. Job: Room Attendant at Cowley Manor Based in: Cowley, Cheltenham Reports to: Housekeeping Manager DUTIES AND RESPONSIBILITIES Greet hotel guests and respond positively to their queries. Change bed linen and make beds. Replace used towels and other bathroom amenities, such as shampoo and soap. Sweep and mop floors. Vacuum carpets. Dust and polish furniture. Empty trash containers and ashtrays. Check the mini bar, adding up the daily drinks bill and refilling it. Report any technical issues, damages, and maintenance needs to the Housekeeping Manager. Return and restock cleaning cart at shift end. Collect laundry and dry cleaning for guests. Sort and count linen and towels for collection by the laundry company. Comply to all health, safety, and hygiene rules. ABOUT YOU A Room Attendant is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude and skills that follow: Experience in a similar role and venue. Rigorous, Engaging, and motivated. Flexibility to respond quickly and positively to a range of work situations. Attention to details and customer needs. WHAT IT IS LIKE TO WORK FOR US? Whether you’re looking for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer: On the job and personalised training to develop the technical and managerial skills necessary to develop a clear career path. Possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland. Staff discounts and benefits. Pension scheme.