As an Application Support IT Engineer, you'll support key business systems (Capita Housing, SUN Finance, SharePoint EDMS) and work with cloud technologies like Azure and Office365. You'll provide day-to-day support, use tools like PowerShell, and assist with IT projects, system development, integration, and cybersecurity. Collaboration with the IT team is key to delivering projects and driving IT strategy.
Client Details
Our client is a reputable housing association that manages homes across various areas across England.
Description
Manage the technology infrastructure, including cloud and physical equipment, storage, wide area network (WAN) with internet connectivity, unified communications (fixed and mobile telephony), local area networks (wired and wireless), firewalls, security applications, operating systems, and email systems.
Maintain infrastructure by applying structured methods to address both routine and complex issues.
Perform testing, troubleshooting, and issue analysis using the correct tools and techniques in accordance with company guidelines, while securing necessary logistical support.
Conduct trend analysis to ensure optimal infrastructure performance in line with capacity and demand, and suggest improvements for continuous optimization.
Ensure the infrastructure remains secure and adheres to Cyber Security best practices.
Configure cloud systems, managing capacity and optimizing usage.
Collaborate with vendors and suppliers to ensu...