Our client is a successful and well-established company. They are seeking an experienced Administrator with Customer Service experience to join their small team as the Import and Export Clerk.
NOTE - Due to location own transport is essential.
• Salary £29,680 per annum.
• Working hours: 8 hours per day, this is flexible between the hour of 6.00am – 6.00pm.
Responsibilities:
• Creating dispatch paperwork.
• Maintaining the relevant in-house systems.
• Communicate with head office to arrange invoicing on shipments.
• Ensure procedures and policies are followed.
• Track and trace necessary documentation to have all customs related processes in order.
• Log necessary information into port systems and customs software in very sensitive timely manner.
• Engage with various departments across the group, to ensure all shipments are completed in an efficient way.
• Engage with customers and suppliers as necessary to fulfil business needs.
• Assisting with international freight documentation.
• Dealing with customer enquiries and queries.
• Answering phone calls.
• Any related admin processes.
• Support weighbridge with the weighing of shipments.
• Liaise with dispatch for accurate loading information.
• Prepare and send samples to customers.
• Communicate with the other services regarding shipments.
• Attend any events deemed appropriate by the compa...