Do you enjoy supporting and enabling others to do their best at work? Do you pride yourself on your organisation skills, customer service, and ability to support a number of projects/work areas at the same time? Are you looking to join a vibrant and supportive organisation where every day is different? If the answer is yes to at least one of these questions, we would love for you to look into our Activities Assistant role. The Role The Activities Assistant is an important role within the student Activities Team. The role will provide accurate and consistent administrative support to the Activities Team and the 300 clubs and societies, committees, and volunteers that the team supports. The role will be the initial contact for our clubs, societies, and student volunteers, triaging or responding to email, Teams, or in-person queries, and will focus on providing excellent customer service and enquiries resolution. This role will also support colleagues in the Activities Team in ensuring our admin processes and systems are running smoothly, meaning our communication is top-notch. It will also assist the wider Activities Team in delivering a range of its student-focused activities, training, and events such as Clubs & Societies Freshers’ Fair, Varsity, and Raise & Given fundraising. About You It is essential that the successful candidate has experience of task administration, with meticulous attention to detail and commitment to working as an integral part of the team. You would be excellent at organising and prioritising tasks to ensure their completion to a high standard in a timely fashion. You will have excellent communication and interpersonal skills to build effective relationships and interact with students and colleagues, approaching situations with professionalism and sensitivity. You will have a comprehensive knowledge of Microsoft Office 365 suite as well as being eager and able to learn new digital systems and tools. You will also be committed to and have a passion for the student experiences and the values and vision of SUSU. About Us We are the University of Southampton Students' Union (SUSU). Independent from the University, we're run by students, for students, and our vision is that every student loves their time at Southampton. As an employer, we offer a range of benefits: Annual leave entitlement will be accrued at a rate of 17.06% of your working hours Discounted bus passes (UniLink and Blue Star) and a cycle scheme To find out more, visit our website. Apply Now You can easily apply using your CV and covering letter by clicking on 'Apply Now'. For further information prior to submitting your application, please contact Hayley Shepherd at h.shepherdsoton.ac.uk. To know before applying: Regretfully, SUSU is NOT a sponsoring organisation and is, therefore, not able to sponsor you for a visa if you require one (such as Tier 2) to work in the UK. Please note feedback will not be provided if you are not shortlisted for an interview. SUSU is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality, and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters. Job Types Full-time Part-time Permanant Pay £12.52-£13.02 per hour Expected hours No more than 35 per week Schedule Monday to Friday Education GCSE or equivalent (preferred) Experience Customer service: 1 year (preferred) Administrative experience: 1 year (preferred) Language English (preferred) Licence/Certification Driving Licence (preferred) Work Location In person