We are looking to recruit an enthusiastic, committed and hard-working Import operator with mandarin speaking skills for our busy Import and Export Office.
Job Role
The main scope of the role is to provide efficient delivery logistics through data management. You will be entering data into our SAP computer system while liaising with our suppliers in China via email, arranging the delivery of shipping containers into our warehouse and other parts of the UK and overseas. As an Import Operator, you will:
* Liaise with Suppliers by telephone, email, face to face etc. and build a link/ rapport to ensure a smooth flow of information.
* Learn the shipment of goods process from China and be a link between our transport agents.
* Any other duties in regard with contact between us and our Chinese factory.
Further training will be given to the correct candidate.
About TIA
Based in Telford, TIA Group is a progressive, forward thinking company on exploiting future worldwide growth opportunities through fostering innovative solutions to market requirements, developing and growing those markets and enhancing the reputation of the company around the world. This is an exciting opportunity to join an established, family-owned global tyre wholesaler with over 30 years of experience in TIA Group, importing and exporting tyres worldwide.
Job Requirements:
* Proficiency in Mandarin is needed. Preferably native speaking.
* Proficiency in English is needed.
* A minimum of two years of experience in import/export is required.
* Experience of working in a similar environment is essential.
* Background in finance would be preferred.
* Must have excellent Customer / Supplier communication skills in both Mandarin/English speaking.
* Leadership skills would also be beneficial.
* Dedicated individual who takes responsibility for completing challenging tasks.
* Office Administration experience highly regarded.
* Ability to work under own supervision and as part of a team.
* Ability to work to short deadlines.
* Ability to organise own workload.
* Attention to detail is needed.
* Excellent numeracy and literacy.
* Exceptional communication skills over the phone and face to face.
* Proficient in Microsoft Office / Excel.
* Friendly and professional to work with a small team.
* Adaptable and flexible to working hours.
* Experience with SAP preferred.
Responsibilities
* Dealing with each step of the shipping process.
* Tracking shipments and communicating with suppliers in China.
* Co-ordinating shipping with customs agents for clearance on overseas containers.
* Ensuring transit and deliveries of goods are made on time.
* Arranging and completing all associated paperwork.
* Managing deadlines and sometimes difficult situations.
* Managing files from start to finish.
* Handling sales and purchase transactions.
* Preparing quotes for UK clients on shipments.
* Providing quotes and managing shipments for multiple clients.
* Overseeing and maintaining key accounts.
* Generating invoices.
* Managing accounts for direct clients.
* Resolving customer queries and complaints promptly and in compliance with company policies and procedures.
Work Location
* In person.
#J-18808-Ljbffr