Job Title: Arcade Assistant/Bartender
Location: Game Vault Bolton
Position Type: Part-Time
Reports to: Deputy Manager / General Manager
Job Summary:
We are seeking a friendly and energetic Arcade Assistant to join our team. The ideal candidate will have a passion for customer service and a keen interest in the entertainment industry. As an Arcade Assistant, you will be responsible for ensuring our customers have a memorable and enjoyable experience. You will greet and assist customers, prepare and serve beverages, maintain the cleanliness of the bar area, and tend to arcade machines. Your role will also involve handling cash transactions and providing information about our products and services.
Key Responsibilities:
1. Customer Service
o Greet and serve customers with a friendly and welcoming attitude.
o Manage customer inquiries, offering detailed information about our products and services, including exclusive hire.
o Uphold high standards of customer service and hospitality at all times.
2. Beverage Preparation
o Prepare and serve beverages in accordance with company standards.
o Ensure all drinks are made to customer specifications and presented attractively.
o Follow local licensing regulations to remain compliant at all times.
3. Cash Handling
o Handle cash transactions accurately, including processing payments and giving correct change.
o Maintain the integrity of the till and report any discrepancies.
4. Bar Area Maintenance
o Maintain cleanliness of the bar area, ensuring it is always tidy and well-stocked.
o Adhere to health and safety regulations, including proper food and beverage handling procedures.
5. Arcade Machine Maintenance
o Regularly clean and perform basic maintenance on arcade machines.
o Report any issues or malfunctions to the appropriate personnel for repair.
Qualifications:
1. Experience
o Previous experience in a customer service role is preferred but not required.
o Basic understanding of cash handling procedures.
2. Skills
o Strong communication and interpersonal skills.
o Ability to work effectively in a fast-paced environment.
o Basic technical aptitude for handling arcade machines and minor repairs.
3. Attributes
o Enthusiastic, approachable, and a team player.
o Strong attention to detail and a commitment to maintaining high standards of cleanliness and safety.
Working Conditions:
* This position may require standing for long periods and some lifting.
* Availability to work evenings, weekends, and holidays is essential.
To Apply:
Please submit your resume and a brief cover letter outlining your suitability for the role.
Application Deadline: 23/08/2024
Join our team and help us create an unforgettable experience for our customers!
Job Type: Part-time
Pay: £6.40-£12.00 per hour
Expected hours: 5 – 35 per week
Additional pay:
* Tips
Benefits:
* Company events
* Discounted or free food
Schedule:
* Day shift
* Holidays
* Monday to Friday
* Weekend availability
Ability to commute/relocate:
* Bolton, BL1 2AL: reliably commute or plan to relocate before starting work (required)
Experience:
* Customer Service: 1 year (required)
Work Location: In person
Reference ID: GV-B-ARCAST-130125
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