Location: Newfield Hall, Airton, Skipton, North Yorkshire, BD23 4AA
Contract: Part time – Seasonal
Salary: £12 per hour
Reporting to: CountryHouse Manager
Please Note - This is a Live out role
Employee Benefits:
* Equal share of tips paid monthly
* Free Uniform
* 28 Days Holiday pro rata inclusive of bank holidays
* Pension Contributions
* Volunteer Day
* Group Life Assurance
* Cinema Discounts
* Online Shopping Discounts
* Cycle to work Scheme
* Discounted Gym Membership
* Virtual GP
* Health & Wellbeing Support 24/7 Helplines
* Exclusive discounts on our holidays for you, your friends and family
* Annual familiarization visit at any of our country houses for you and your family
What will you be doing:
Working in our Malham Country House, we provide a retreat for up to 75 guests who stay with us for guided or self-guided walking tour holidays. Your role will be preparing guest rooms and public areas, creating a comfortable and inviting atmosphere. You will be the welcoming face serving meals in our dining room and assisting in the delivery of Afternoon Tea. Our Team Members also assist in the preparation of picnic lunches for our guests' outdoor adventures. Our entire team gets involved in guest interactions, providing an atmosphere where guests feel cared for and attended to.
About you:
We would love to hear from you if you have these essential skills:
* Experience in hospitality or the willingness to learn.
* Great communication skills and the ability to deliver excellent customer service.
* Ability to be part of a team and flexibility to work evenings and weekends.
About HF Holidays:
HF Holidays is a B Corp Certified British heritage brand with over 110 years of experience organizing walking holidays in the UK, Europe, and beyond. We’ve been leading the way since 1913 and offer over 260 carefully curated guided and self-guided walking tours on six continents and in 40 destinations worldwide. Run as a co-operative, we put people at the heart of everything we do and are proud to be part of a community with a shared passion for the great outdoors.
Our Application Process:
To ensure a fair and unbiased evaluation process, we welcome candidates to submit their CVs without including personal identifying information. If successful, you will be invited to an online or face-to-face interview with our House Manager. If you wish to apply, please forward your CV to [email protected] - we’d love to hear from you!
Equity and Diversity:
We recruit, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. HF Holidays has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination. We are an equal opportunity employer and will not discriminate against candidates based on any protected characteristics. HF Holidays also provides reasonable adjustments to qualified individuals with disabilities in accordance with applicable laws.
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