From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential.
We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities across the UK and delivering around 10,000 homes a year. We have 29 operating businesses in England, Wales and Scotland, three house-building brands and three off-site manufacturing facilities.
We’re looking for people like you, and this could be your opportunity to start Building Your New Possible.
What is the role?
Persimmon Homes Thames Valley based in Camberley are looking for a multi-skilled field-based Maintenance Operative to work in the West Sussex, Surrey, Hampshire and Berkshire areas. The role typically reports to the Head of Customer Care.
The purpose of the role is to provide a variety of high-quality remedial and maintenance works for customers in their new homes, maintaining high standards of customer experience.
The role will include:
* Manage and prioritise workloads to complete high-quality remedial works in a timely manner and in accordance with set SLAs.
* Provide quality remedial works, ensuring compliance under the Persimmon Pledge and Customer Care Policies and Procedures.
* Minimise costs associated with remedial works and adhere to the sign-off and cost recording policies, identifying all contra-charging opportunities.
* Complete all required online reporting via the COINS Mcare Operative App, facilitating accurate record keeping of defect resolution and root cause analysis.
* Comply with responsibilities as defined in the Group's HS&E Policy and ensure compliance throughout the team.
What experience, qualifications and skills are we looking for?
* The successful applicant will have previous experience in all areas of maintenance (e.g., decoration, localised plastering, joinery, tiling, sealant, etc.) and be flexible, well-presented, able to use initiative to problem solve, self-motivated, and possess good customer service skills.
* Plumbing/electrical skills would be beneficial.
* PASMA certificate is advantageous.
* Excellent customer service skills.
* Conversant with Microsoft Office.
* Current CSCS Card (Construction Skills Certification Scheme).
* First Aid qualification would be advantageous.
* Full UK Driving Licence is required.
What’s in it for you?
The Salary & Benefits package:
* Competitive salary (DOE).
* Contributory pension.
* Life cover.
* Healthcare.
* Bonus.
A van will be provided for company use only. Your weekly working hours are a minimum of 40 hours, with a willingness to work up to 50 hours if required. The additional work over standard hours will be paid at time plus one half depending upon customer demand and ‘out of hours’ appointments.
When you join us, the future is yours to explore. You can realise your full potential through industry-leading training and clearly signposted career paths. Persimmon is where hard graft and team spirit means real variety, satisfaction, and rewards. A place where you can be at your best, and even go beyond what you thought you were capable of. If this sounds like the place for you, apply today and start Building Your New Possible.
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