Sales Administrator - £27,000 | Rugby | Full-Time
Salary: £27,000 per year
Location: Rugby (Office-based)
Hours:
Monday to Thursday: 8:30 AM - 5:15 PM
Friday: 8:30 AM - 4:30 PM
1-hour lunch break dailyAre you an organised and detail-driven professional with a passion for delivering outstanding customer service? Our client, a well-established company based in Rugby, is seeking an experienced Sales Administrator to join their dynamic team.
The Role:
Reporting directly to the Sales Office Manager, you'll play a pivotal role in supporting the sales function and ensuring a smooth customer journey. You'll work alongside a friendly and supportive team while liaising with distributors, national companies, family-run businesses, and various internal departments.
Key Responsibilities:
Be the first point of contact for customers via phone and email, delivering exceptional service
Process orders and quotations accurately and efficiently
Provide expert advice on product features, pricing, and availability
Handle general customer inquiries, escalating complex issues to the Team Leader when necessary
Conduct soft telesales campaigns to existing customers
Manage daily invoicing
Monitor time-critical orders, keeping customers updated on any potential delaysAbout You:
Strong written and verbal communication skills
Excellent interpersonal skills with the ability to build lasting relationships
Highly organised, detail-oriented, and able t...