Contents Location About the job Benefits Things you need to know Apply and further information Location Office attendance of at least 6 days per month. About the job Job summary To be a member of a team of Decisions Officers working in the SIAs Decisions Team to complete the day-to-day activities and tasks in relation to individual licensing and Approved Contractor applications. Job description To achieve team and individual performance targets through the delivery of performance and key performance indicators Prioritise and manage own workloads and meet targets and deadlines. Using the most appropriate form of communication, respond to applicant queries in a prompt and professional manner, providing additional specialist advice when required. Draft high quality licence review letters, demonstrating appropriate consideration of any mitigation provided by the applicant / licence holder and which can be successfully defended at appeal in court Make judgments on when case referrals to Compliance and Inspections or Criminal Investigations may be appropriate. Ensure all documentation is correctly logged and information held is accurate, taking remedial action if incorrect. To obtain and accurately record evidence to support all decisions that may be appealed at court or to a civil standard and present material, including reports and evidence and where appropriate and liaise with the SIAs legal advisors and senior managers to support cases being progressed to a conclusion. To use Evidence.com software to produce good quality redactions of visual and audio content of video footage, so that third party identities are protected but key actions are visible to the licence holder for appeal purposes. Support Specialists and Managers with non-conviction information, including the use of Intel information, in the processing of suspensions and revocations Work closely with the SIAs Customer Support and Intelligence and Risk Management teams by intervening in the application process to protect the integrity of the ACS scheme and the individual licensing regime Liaise with Managed Service Provider, criminal records checking agencies and appropriate partner agencies in order to resolve licensing issues Undertake any other reasonable duties as requested from time to time, within the job-holders capabilities. Providing cover for other operational teams and departments. To operate consistently within the SIAs internal policies and procedures Ensure procedures and practices comply with the Private Security Industry Act 2001, SIA Policies, the Data Protection Act, the Police and Criminal Evidence Act, the Regulation of Investigatory Powers Act, Criminal Procedure and Investigatory Powers Act, the Freedom of Information Act, the Human Rights Act and all relevant legislation To undertake relevant training and self-development in order to become multi-skilled in the processing of individual licensing. Person specification Essential and Desirable Criteria Essential: Experience of casework or similar type of function involving the need for impartial decision making. Proven knowledge of understanding the policies and procedures in relation to the decision-making process for businesses, individuals and company approval. Capable of prioritising workflows in order to meet targets and achieve result Demonstrable ability to act under own initiative and constantly strive to deliver excellence in work Excellent oral and written communication skills, and a capacity to work with a wide range of people, as well as excellent team working skills An understanding of, or experience in, a regulatory body or public sector processes. Desirable: Experience of attending court as a witness or representative for either a private or public sector body. An understanding of, or experience in, a regulatory body or public sector processes Person Specification Proactive and flexible Ability to prioritise and use initiative Negotiation and communication skills at all levels Attention to detail and accuracy Approachable and a team player. Benefits Alongside your salary of £26,450, Security Industry Authority contributes £7,662 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Things you need to know Selection process details Candidates must complete all elements of the anonymous application; you must meet the minimum criteria to obtain a CTC clearance. Competency-based interviews face to face at our London office during w/c 13 January 2025. There will be a short written assessment during the face to face interview. Please note we DO NOT accept CVs and cover letters via email; to be considered, you must fill out the appropriate application form by the link provided. https://siacareers.tribepad-gro.com/members/?j170 Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : recruitmentsia.gov.uk Email : recruitmentsia.gov.uk Recruitment team Email : recruitmentsia.gov.uk Attachments Job description Decisions Officer - LRT August 2024 Opens in new window (docx, 65kB) Share this page Print Email Facebook Twitter LinkedIn GMail