Territory Account Manager
Permanent
Remote/Field sales
GBP45,000 - GBP50,000 + Commission
What’s on offer:
* GBP45,000 - GBP50,000 + commission
* Company laptop
* Company mobile
* Company car
* 28 days annual leave including bank holidays increase after 5 years
* Hours: 8am-4:30pm (30 minute lunch break)
Key Responsibilities:
* Manage and cultivate assigned customer portfolio, maintaining business relationships and increasing sales revenue to meet set annual targets within allocated sales margin.
* Constantly seek and develop New Business sales in allocated area.
* Manage allocated SMS business, with a view to retain and grow accounts.
* Manage and maintain customer portfolio records on CRM system ensuring all records are kept current.
* Monitor sales performance and activity levels with the rest of the Sales Team and produce monthly reports detailing key result areas. Provide updates at the monthly SMT meetings.
* Negotiate terms of sales and agreements and close sales with customers.
* Provide customers with detailed, accurate quotations and cost calculations, contracts, and other customer-related documentation as required.
* Set up and maintain bar coding requirements and labels as required.
* Identify any stock issues in respect of sales orders process to the GM/MD.
* Produce daily sales picking lists and delivery notes.
* Customer visits to build and grow relationships with key members of the purchasing teams.
* Ensure that all documentation is as per the sales processes.
* Foster close working relationships with associated departments; sales, purchasing, administration, warehouse, and Senior Management Team.
* Ensure customer requirements and expectations are met.
* Keep abreast of competitor intelligence and impart to relevant parties.
* Share ideas to enhance/improve the efficiency and effectiveness of the Sales operation with the Senior Management Team.
* Carry out any reasonable task requested by the General Manager.
* Ensure performance is in accordance with all standards held by the group (e.g., ISO 9001:2015 & AS9120B).
Person Specification:
* Proven track record in customer account management.
* Sound commercial skills with a dynamic personality, coupled with an outstanding work ethic and driven to exceed expectations.
* High standard of IT literacy (particularly Word and Excel).
* Excellent organisational and administrative skills, with the ability to prioritise effectively; focusing on accuracy and attention to detail.
* Capability to follow instructions, work under pressure, and meet deadlines whilst maintaining an exceptionally high standard of work.
* A team player with strong interpersonal and motivational skills & able to work on own initiative.
* Motivated and self-starter with high energy, flexibility, and adaptability, combined with the ability to work as a team as well as individually.
* Driven by a desire to make a difference and able to demonstrate commitment to continuous improvement.
* Excellent customer focus, service skills, and closing sales negotiations.
* Full clean driving licence.
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