Job summary Loughton, Buckhurst Hill and Chigwell PCN has a fantastic opportunity for a GP assistant (GPA) to join our team on a full-time basis. The GPA position is a support role, covering administrative tasks and, if appropriate, some basic clinical duties, to assist the GPs, enabling them to make the best use of consultation time. The post-holder will form part of our multi-disciplinary, primary-care team and contribute to the smooth running of the surgery. Main duties of the job Collaborate with PCN staff to achieve priorities such as appointment utilisation, immunisation programs, and QOF. Identify and support a cohort of patients requiring personalized care, ensuring seamless navigation across health and care services. Serve as the first point of contact for patients in your caseload, addressing their queries and supporting appointment scheduling. Communicate regularly and effectively with patients, referrers, and other care providers regarding care progress, challenges, and guidance. Complete basic (non-opinion) forms, and core elements of some forms, for the GP to approve and sign. Coordinate and promote uptake of national and local screening and immunisation programs. Monitor referrals to ensure timely task completion and adherence to national care timelines. Coordinate care pathways with multi-agency teams to ensure comprehensive patient care. Scan and code medical correspondence. Work in a multidisciplinary team, collaborating closely with GPs, paramedics, pharmacists, ANPs, social prescribing link workers, health & wellbeing coaches, and other primary care roles to provide holistic patient support. Contribute to the development and monitoring of care plans, including the creation of personalized care and support plans (PCSP) in line with best practices. Provide accurate and timely performance reports within the agreed framework. Support the coordination and delivery of Multi-disciplinary Team (MDT) meetings within the network. About us We are a training practice, serving a patient population of 12,000. We operate a SystmOne clinical system with a history of high QOF achievement and a CQC rating of good across all domains. Benefits include: NHS pension scheme Annual leave of 25 days pro rata Date posted 26 January 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time Reference number 8773 Job locations Kings Avenue Buckhurst Hill Essex IG9 5LP Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us. Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us. Person Specification Experience Essential Administrative experience. strong organisational skills. IT skills, including experience of working with a clinical system, specifically SystmOne or EMIS. Excellent communication skills and a friendly manner. Ability to understand the need to maintain confidentiality and data security, at all times. Ability to multi-task and to work accurately under pressure. Ability to work in a team as well as being comfortable working independently. Desirable Previous experience in healthcare, care coordination, or a related field is desirable. Qualifications Essential None Person Specification Experience Essential Administrative experience. strong organisational skills. IT skills, including experience of working with a clinical system, specifically SystmOne or EMIS. Excellent communication skills and a friendly manner. Ability to understand the need to maintain confidentiality and data security, at all times. Ability to multi-task and to work accurately under pressure. Ability to work in a team as well as being comfortable working independently. Desirable Previous experience in healthcare, care coordination, or a related field is desirable. Qualifications Essential None Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Primary Care Careers Address Kings Avenue Buckhurst Hill Essex IG9 5LP Employer's website https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)