We are Gravity, where having fun matters…
We are Gravity, the UK’s biggest name in active entertainment. Fun is our key word, and our sites offer up to 30 activities, from e-karting to trampoline parks, high wall climbing to augmented reality bowling. To support our sites, we have a key team of Corporate Sales advisors based in our new office in central Wakefield. We are now looking for a Corporate Sales Team Leader to join our contact centre team.
What you’ll be doing…
The Corporate Sales Team Leader will play a crucial role in leading and developing our Corporate Events Sales team, ensuring they provide high-quality service to our clients. You will be responsible for supporting and coaching a small sales team, driving sales performance, and ensuring a smooth booking process for corporate events. You’ll collaborate with Business Development Managers across the UK and build strong relationships with on-site venue teams to maximize sales opportunities.
Your main Responsibilities…
1. Coach, mentor, and grow the inbound sales team.
2. Lead by example, converting inbound enquiries into sales and bookings.
3. Work in a consultative manner on all calls, giving the best solution to our customers.
4. Work with the sales team and the sales manager to improve upon sales rates and average order value.
5. Look for opportunities and communicate these with your team.
Your skills profile…
1. Proven experience in a sales team leader or management role, ideally in the events or leisure industry.
2. Strong leadership and coaching skills with the ability to inspire and motivate a sales team.
3. Excellent communication and consultative sales skills.
4. Analytical mindset with experience in reporting, KPI monitoring, and performance improvement.
5. Ability to manage multiple tasks and deadlines in a fast-paced environment.
6. Strong interpersonal skills with the ability to collaborate with internal and external stakeholders.
What’s in it for you?
1. A salary up to £30,000 plus great commission potential.
2. Central Wakefield location, close to train station and major bus routes.
3. Discounted rates when using our sites including Gravity @ Xscape.
4. Employee Assistance Program.
5. Contributory health insurance.
6. Subsidised food and drink on sites.
7. Subsidised parking.
8. The opportunity to grow your career through training and development.
And best of all, you will be joining a fun team with a great company culture #wearegravity.
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