Social network you want to login/join with:
GAS TECHNICAL ADVISOR & CCT SPECIALIST, Basildon
Client: Ariston Group
Location: Basildon, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
f6be54387f92
Job Views:
6
Posted:
09.02.2025
Expiry Date:
26.03.2025
Job Description:
GAS TECHNICAL ADVISOR & CCT SPECIALIST
Ariston Group is a global leader in sustainable thermal comfort that offers a unique, extensive range of solutions for hot water, space heating and air treatment, as well as components and burners. The Group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling and solar thermal systems.
The Technical Advice and CCT Specialist is expected to have excellent knowledge of the heating and renewable industry to enable telephone and online pre and post sales technical support to all stakeholders, managing all requests for support in guidance and assistance on the full Ariston UK Ltd product portfolio.
Job responsibilities
* Provide support and guidance on the full Ariston UK product portfolio.
* Identify technical and quality issues that solve enquiries both internally and externally.
* Prioritise workload independently between telephone and email communications.
* Deliver customer service excellence across all communication channels.
* Drive customer satisfaction through problem solving and solution finding.
* Experience in full Microsoft Office suite, including Excel and PowerPoint.
* Maintain up to date industry knowledge and ensure compliance with regulations.
* Build strong working relationships within the Parts and Service department.
* Willingness to travel when required.
* Perform any other reasonable tasks as assigned within the After Sales area of responsibility.
We are committed to the principle of equal employment opportunity for all people, by offering a work environment accessible, welcoming and inclusive in compliance with legal obligations.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
#J-18808-Ljbffr