Job summary
An exciting opportunity has arisen to join the Gastroenterology department as a Medical Secretary. We are looking for someone who has a professional approach to work and colleagues, has the ability to prioritise and organise their own workload and has excellent communication skills.
Main duties of the job
Maintain Consultants electronic diaries, showing outpatient clinics, endoscopy lists, ward cover, GI bleed rota, study leave and annual leave, as well as an electronic diary for all other visiting Consultants, Junior Medical Doctors and Clinical Nurse Specialists.
To be responsible for completing the weekly patient UGI Cancer Escalations in accordance with the 28 day Faster Diagnosis Pathway.
To action long waiting patients from the Patient Tracking List to avoid breaches.
To supervise and take responsibility for the Assistant Medical Secretaries and Departmental Clerk.
To ensure every patients pathway is up to date on Maxims EPR in accordance with the RTT Pathway.
To be responsible for completing weekly data quality validation reports ( WVT Reporting Tool) and validating Waiting Lists ensuring there are no breaches.
Organise meetings, agendas, venues, take minutes as required, book Medical Reps, for the weekly service meeting and education sessions, keep records of such, ensuring the team are fully aware of such meetings.
As above, be responsible for the Inflammatory Bowel Disease MDT Meeting and the Hepatology MDT Meeting; sending out agendas to all relevant Clinicians (including UGI Surgeons/Colorectal Surgeons), obtaining patient investigations prior to the meetings, taking the minutes, distributing the minutes, ensuring every patient is actioned accordingly.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT, the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.
More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right the time.
Job description
Job responsibilities
The purpose of this job is to be responsible for providing a full secretarial and PA service to the Medical Division. The role involves working for Consultants and their team, typing clinical correspondence, reports, etc using the digital system and general administrative duties within the Gastroenterology department.
Person Specification
Education & Qualifications
Essential
1. Good general education and GCSE in English and Mathematics or equivalent
2. RSA Stage 3 Typing/Word Processing or equivalent
Desirable
3. Secretarial Qualification or equivalent
Skills, Knowledge & Abilities
Essential
4. Proficient in typing (audio)/word processing
5. Ability to effectively communicate both orally and in writing with a wide range of people
6. Excellent telephone manner
7. Ability to deal with situations tactfully
Desirable
8. Medical Terminology
9. Knowledge of Health Records
Experience
Essential
10. Previous secretarial experience or equivalent
11. Previous experience dealing with the public
Desirable
12. Previous NHS/healthcare experience