Are you an experienced Service Manager with knowledge of domestic violence support?
Have you managed and coordinated a third/charity sector project?
We are searching for a Refuge Manager (also known as a Project Manager) for 2 refuge services based in Merthyr Tydfil and Bridgend.
PLEASE NOTE: THIS IS AN INTERIM ROLE TO COVER FOR A MINIMUM OF 3 MONTHS - POSSIBLY LONGER
What are the basics?
* Salary of £28,116 (£15.75 per hour)
* 3 month temporary contract (may go on for longer).
* Work for an amazing charity that supports women and children.
* Make a real difference to victims and survivors of domestic violence and abuse.
* Working hours are 9.30am to 5pm (these are the core hours).
* 35 hours per week.
* Extra payments for on-call and out of hours work.
* On-call is usually 1 in every 8 or 10 weeks (subject to change).
* 25 days annual leave entitlement + 8 bank holidays.
* Possible opportunities for on-going and permanent employment.
What will you do?
* Oversee the service delivery of refuge accommodation in Bridgend and Merthyr Tydfil for women and children fleeing domestic abuse.
* Direct line management of Support Workers and Support Assistants.
* Attend internal and external partnership/safety meetings (MAPPA, MARAC etc.).
* Work with other charities, services and partners.
* Monitor service performance and outcomes.
* Create reports and communicate information to senior management.
* Deal with crisis situations and safeguarding issues.
* Assist with the on-call rota and cover shifts during sickness/absence.
* Attend out-of-hours during emergency situations.
What do we need?
* Someone with experience of managing a service in the housing/domestic violence sector.
* The ability to effectively manage difficult situations.
* Excellent knowledge of VAWDASV.
* An understanding of the effects of domestic abuse on women, children and families.
* Good knowledge of housing service management.
* Caring, compassionate, calm, and non-judgemental.
* Committed to making a real difference to people's lives.
* Knowledge of trauma-informed practice, ACEs, and PIE.
* YOU MUST BE A DRIVER WITH ACCESS TO A VEHICLE
* WE NEED SOMEONE WITH A LIVE DBS ON THE UPDATE SERVICE (children and adult workforce - enhanced)
If you believe you have the skills, knowledge, experience, and drive to take on this role...contact Keeran @ Moxie People for an informal chat.
We look forward to hearing from you.
Location: Merthyr Tydfil and Bridgend
Type: Temporary (3 months minimum)
Job Title: Refuge Services Manager
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