2nd Line Technical Support Engineer - Winchester - Microsoft, AD, Networking TrinIT Talent are looking for a 2nd Line Technical Support Engineer to join our customers team based in Winchester 2-3 days a week and the rest from home. This is a permanent position paying around £30k depending on experience. Job Description: Answer and prioritise telephone, e-mail and ticket requests Assist customers in relation to a range of IT security products & custom software applications Able to hold remote sessions with clients Troubleshoot product issues or network-related problems Diagnose and solve customers IT problems quickly Will be required to work on call for 24/7 support as part of an out of hours rota Nationwide travel required Key skills: Strong previous 2nd line support experience OSI model Active Directory Microsoft Networking skills Mobile device management Driving license required If you feel you have the right experience for this role, please get in touch by sending your CV in Word format to (see below) TrinIT Talent will consider applications based only on skills and ability and will not discriminate on any grounds. 2nd Line Technical Support Engineer - Winchester - Microsoft, AD, Networking