ABOUT US
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
JOB DESCRIPTION
About the Role
We have a permanent opportunity for full-time Independent Living Advisor to join our team in Waterlooville and Havant in Hampshire. Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to Guinness customers. This will include developing successful customer relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities in accordance with their tenancy agreement.
You will also assist customers to access correct housing benefit assistance or financial advice to pay rent/service charges, complete referrals for assistive technology, aids and adaptations which will help to maintain customer independence. You will carry out periodic site inspections and tests to ensure scheme is fully operational and Health and Safety compliant, as well as monitoring the quality of contractors, such as window cleaning and grounds maintenance.
What were looking for:
Previous experience of working with the elderly and proven ability to foster a spirit of co-operation and sense of independence within this group.
Demonstrable commitment to Equality and Diversity.
Ability to adapt communication style to suit individual needs or when explaining technical information.
Previous experience of carrying out administrative work including numeracy work.
Ability to work on own initiative and as part of a team.
Good verbal and written communication.
Good knowledge of Microsoft Office.
A full UK driving licence and access to your vehicle is required as you will be travelling between our schemes in the area.
What you will get in return:
A competitive salary, £26,271
Permanent, 35 hours per week, 9 am - 5 pm
Work mobile
Free enhanced DBS
Company sick pay after a qualifying period and life insurance
Helping to save for your future! Guinness will contribute up to 9% towards your pension a matched basis.
Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, on-line retailers & leisure activities
Simply Health cashback scheme
Employee Assistance Programme, plus more!
This position will require a basic DBS check which will be paid for by The Guinness Partnership.
If youre interested in joining us and would like to apply for this role, we would love to hear from you!
Benefits
Holidays: We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
Performance Pay: Annual Performance Score bonus subject to eligibility
Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death
Health Plan Options: There are a couple of health care schemes available depending on the post grade
VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work
Additional benefits include:
Access to the Finance wellbeing portal
Professional subscription annual payment
Travel season ticket loan
Car lease scheme
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