Warranty Specialist – Drive Accuracy & Efficiency in Manheim Vehicle Services!
Location: Bruntingthorpe
Department: Warranty Workshop, Manheim Vehicle Services
Join a Leading Automotive Team & Take Your Career to the Next Level!
At Manheim Vehicle Services (MVS), we are at the forefront of the UK’s vehicle handling and preparation industry. With multiple sites across the country, we provide cutting-edge solutions for new, in-life, and de-fleet vehicle preparation. Our commitment to innovation, sustainability, and top-tier customer service makes us a trusted partner for major automotive brands.
We are looking for a detail-driven and proactive Warranty Specialist to join our Warranty Workshop team. If you have a keen eye for accuracy, strong communication skills, and a passion for problem-solving, this could be the perfect opportunity for you!
What You’ll Be Doing:
Investigating warranty queries and ensuring all processes comply with manufacturer guidelines.
Accurately inputting and managing vehicle warranty claims, following them through to acceptance and payment.
Raising and reviewing Warranty Job Cards for Workshop Technicians to ensure compliance.
Handling general enquiries efficiently, maintaining excellent relationships with manufacturers, customers, and internal teams.
Assisting in warranty audits to ensure full compliance and mitigate financial risks.
Maintaining databases, managing invoices, and supporting other workshop administrative tasks.
Proactively identifying and resolving issues within the manufacturer claim process.
What We’re Looking For:
✔ Strong attention to detail – Accuracy is key in processing warranty claims.
✔ Great communication skills – Confident in engaging with internal teams, manufacturers, and customers.
✔ Organisational skills – Able to manage time effectively and meet tight deadlines.
✔ A team player – Enjoys working collaboratively and supporting colleagues.
✔ A proactive mindset – Willing to learn, take on new challenges, and use initiative.
Bonus if you have:
✅ Basic knowledge of motor vehicles.
✅ Experience in customer service or administrative roles.
✅ Familiarity with data entry and manufacturer systems (training provided!).
Why Join Us?
Be part of a leading, forward-thinking automotive business.
Work in a collaborative, supportive team environment.
Gain hands-on experience in warranty processes and technical claims.
Training provided – develop your skills and grow within the company.
If you’re looking for a dynamic, fast-paced role where your attention to detail and problem-solving skills make a real impact, we’d love to hear from you!
Apply today and accelerate your career with Manheim Vehicle Services!
STRICTLY NO AGENCIES PLEASE
We work with a carefully selected set of recruitment agencies and we're not looking to add to our PSL.
We do not accept unsolicited agency CV's sent to the recruitment team or directly to the hiring manager. We will not be responsible for any fees related to unsolicited CV's.
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