Additional Information Job Number 25052929 Job Category Rooms & Guest Services Operations Location Sheraton Heathrow Hotel, Heathrow Airport, West Drayton, England, United Kingdom, UB7 0HJVIEW ON MAP (https://www.google.com/maps?qSheraton%20Heathrow%20Hotel%2C%20Heathrow%20Airport%2C%20West%20Drayton%2C%20England%2C%20United%20Kingdom%2C%20UB7%200HJ) Schedule Full Time Located Remotely? N Position Type Non-Management At Sheraton Heathrow Hotel, the guest experience doesn't stop when the sun goes down. Our Night Receptionists play a crucial role in ensuring a smooth and welcoming experience for guests throughout the night. From late-night arrivals to early-morning departures, you will be the face of the hotel, providing outstanding service and handling key operational tasks with efficiency and professionalism. What You'll Do: - Greet and assist guests during check-in, check-out, and throughout their stay. - Handle guest inquiries, process reservations, and manage late-night requests. - Maintain security and ensure a peaceful environment for all guests. - Conduct night audits, process reports, and manage financial transactions accurately. - Collaborate with other departments to ensure seamless operations overnight. What We're Looking For: - A dependable and detail-oriented individual with a passion for hospitality. - Strong problem-solving skills and the ability to stay calm under pressure. - Excellent communication and customer service abilities. - A commitment to professionalism, confidentiality, and upholding brand standards. - The ability to work independently while managing multiple tasks efficiently. Qualifications: Education: High school diploma or G.E.D. equivalent. Experience: No prior experience required-just a strong work ethic and a willingness to learn. Supervisory Experience: None. License or Certification: Not required. If you thrive in a nighttime role and enjoy creating a welcoming atmosphere for guests, we'd love to hear from you. Apply today to join the Sheraton Heathrow Hotel team. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.