We are looking to appoint a Practice Manager with a proven track record in both operational delivery and strategic planning. This is an exciting opportunity to join a well-established thriving Training Practice in the University Town of Lampeter, Ceredigion.
Main duties of the job
This is a full-time position, based mainly at Lampeter Surgery and occasionally at Llanybydder Surgery. Please note working from home is not an option with this position.
Our ideal candidate will have previous Senior Management experience, but we are prepared to invest in someone who may not have that experience but can demonstrate they can achieve all elements of the job description. The successful candidate will be a self-motivated, organised individual who will enjoy delivering a high standard of work in a collaborative environment. Not afraid to make change, but also comfortable with working with systems and processes that are in place. Candidates will need to demonstrate at interview that they are technically knowledgeable, organised and possess excellent communication skills.
Reporting to the Partners, the Practice Manager activities will be varied and will include managing:
1. Building and Facilities
2. Health and Safety
3. People Management and Patient Experience
4. Sustainability Planning
5. Finance and IT Services
To apply send covering letter and CV to sian.jones2@wales.nhs.uk
Interviews will be held on Wednesday 12 March 2025
About us
We are the largest Practice in South Ceredigion with approximately 12,100 patients, operating from two sites, Lampeter being the main surgery and a branch surgery at Llanybydder. We are a hardworking, friendly team of 5 GP Partners, 2 Salaried GP, Advanced Nurse Practitioner, Practice Nurses and a full complement of support staff including an Assistant Practice Manager and Finance Manager.
Job responsibilities
The Practice Manager will play a key role to ensure the smooth, efficient running of the Practice, supporting the GP Partners and managing all business, staffing, operational and administrative areas of the Practice. This role is also pivotal in the strategic planning of the practice.
Location and Role
Based at Taliesin Surgery, Lampeter with responsibility also for Brynmeddyg Surgery, Llanybydder.
The Practice Manager must have access to transport to be able to commute to and in between practices when required.
Job Purpose
The primary function of the Practice Manager position is to hold responsibility for the operational and administrative duties including facilities and IT management for the practice.
Initiative, enthusiasm, and outstanding organisational, communication and people management skills will be crucial to prioritise the demands and opportunities in this busy practice.
Reporting directly to the Partners, the role requires an individual who embraces challenges and is passionate about delivering tasks accurately and in a timely manner. Someone who is experienced at dealing with a multitude of business administrative duties and uses positive communication to all colleagues.
Person Specification
Qualifications
* Experience in a senior management or supervisory position.
Experience
* Proven experience of managing people.
* Financial management experience including understanding of accounting systems, payroll & spreadsheets.
* Experience of facilities management.
* Experience of strategic business planning.
* Management experience in the NHS or in practice management.
* Experience of working with regulatory bodies and preparing for inspections.
Skills
* Excellent communication (oral and written) and inter-personal skills.
* Approachable with the ability to listen and empathise.
* Delegation and empowerment of staff.
* Good time management.
* Customer service and complaints resolution.
* Negotiating and managing conflict.
* Facilitation of meetings.
* Welsh speaker.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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