Our client is committed to customer satisfaction innovation and quality. As they look to grow and expand the business, they are seeking a dynamic Sales Support Administrator to assist and support the sales team. The organisation takes pride in delivering a tailored and personalised service for their customers which is underpinned by years of experience and driven by the latest innovation and technology. This is a full-time permanent opportunity paying £25k - £35k doe plus performance related bonus and benefits.
The Sales Support Administrator plays a crucial role in assisting the sales team by managing various administrative tasks that enable sales representatives to focus on selling. This role involves managing customer accounts and providing exceptional service to ensure customer satisfaction.
Key Responsibilities:
Sales Process Management:
- Assisting in the preparation of sales quotes, proposals, and contracts.
- Processing sales orders and ensuring they are accurately entered into the system.
- Monitoring and tracking sales performance metrics.
Customer Relationship Management (CRM):
- Updating and maintaining customer information in the CRM system.
- Managing customer inquiries, addressing concerns, and ensuring customer satisfaction.
Sales Coordination:
- Coordinating communication betwe...