Your new company
An award-winning service business based in High Wycombe has a fantastic opportunity to join their company as a Full-Time Business Support Co-ordinator.
Your new role
As the Business Support Coordinator, you will be responsible for:
1. Entering sales enquiries using CRM
2. General sales administration tasks.
3. Arranging site visits for the team to survey work
4. Follow up on all sales quotes, logging progress in CRM
5. Data Entry and population of CRM with new clients, contacts, and sites
6. Create new jobs and PPM contracts within our CRM software
7. Book in and organise jobs via our CRM software, including support for our engineers regarding any issues that may arise.
8. Populate preferred supplier list and ensure all subcontractors are compliant
9. Finance administration tasks i.e. sending invoices, payment reminders.
10. HR administration tasks for the operations team i.e. ordering uniform, processing new starters and leavers, monitoring absence, processing and managing holiday requests, processing DBS checks, booking training courses.
11. Helpdesk email managed and escalated accordingly to the right department.
12. Create company social media posts including staff updates and birthdays
13. Create and send marketing emails to customer base.
14. General office duties including answering the telephone, customer service and cover for staff holidays
15. Any project work as required to support the senior management team
16. Assist with managing trade water sales and administration
17. Fleet Management Support
18. Health and Safety Support
What you'll need to succeed
In order to be successful in applying for the position of Business Support Coordinator, you will have:
1. Previous experience within a busy multitasked business administration role covering office management, operations support, HR administration, sales support, and finance support
2. Previous experience with any CRM Software- Workpal, Big Change, Connect Teams, Sales Force
3. Confident, ambitious, self-starter and commercially aware
4. Ability to work independently and take full ownership of work
5. Advanced IT skills required, including Microsoft 365 and CRM software
6. Excellent communication skills, both written and verbal
7. Meticulous attention to detail
8. Provide exceptional customer service
9. The ability to multitask and work under pressure
10. A team player who is happy to take on new tasks as required
Working hours are 40 hours a week / Monday - Friday 8:30-5pm with 30 minutes for lunch.
What you'll get in return
Established, multi-award-winning and growing company
Established and exciting high-growth business with big ambitions
Permanent position with the opportunity to progress as company grows
28 days holiday allowance (including Bank Holidays)
Immediate start
Salary negotiable, based on experience
Auto Enrolment Pension scheme
Friendly working team with quarterly team-building and social events
Discretionary company bonus scheme following 6-months' service
Enhanced holiday allowance after 3 years' service
Birthday as holiday after 2 years' service.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
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