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Operations Manager – leading Acro company, Watford
Client:
Love Childcare Recruitment
Location:
Watford, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
a62af384f80c
Job Views:
4
Posted:
24.04.2025
Expiry Date:
08.06.2025
Job Description:
Operations Manager – leading Acro company
Hybrid – 2 days in office in Watford
Up to 42k
Our client is passionate about empowering individuals through acrobatics, fostering a sense of achievement and creativity. Their mission is to deliver world-class and exceptional acro classes for children across the UK and globally. As we expand our footprint, we aim to establish new locations, furthering our commitment to accessible, high-quality acrobatic education.
The Operations Manager will oversee the day-to-day operations, ensuring smooth functioning across all locations and supporting the successful rollout of new private sites. This role involves streamlining processes, managing staff, and implementing strategies to ensure high-quality service delivery.
Key Responsibilities:
* Operational management including development of new areas, overseeing daily running of classes across locations, developing and maintaining operational procedures across the business.
* Team Leadership including developing and motivating current staff, managing recruitment and HR processes.
* Reporting and Analysis – Reporting on revenue, operational efficiency, and marketing performance.
* Ensure compliance across the venues.
* Drive retention strategies across the business.
Ideal Candidate:
* Previous experience in client success, account management, or a related field, preferably within children’s activities sectors or service industries.
* Demonstrated success in managing client relationships and driving client satisfaction.
* Proven experience in operations management, preferably within the children’s activities, performing arts, or fitness sectors.
* A genuine passion for connecting with people and ensuring their success.
* Self-motivated, proactive, and results-driven individual.
* Comfortable working in a dynamic and fast-paced environment.
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