Principal Accountabilities: Clinical Support people accessing SilverCloud, our in-house computerised CBT (cCBT). Co-facilitate the delivery of group and workshop interventions online and at community venues. Support the clinical team within agreed service protocols, such as by writing and sending referrals to other agencies once signed off by qualified practitioner. Managing your diary and maintaining a caseload to meet the service requirements. Complete all requirements relating to data collection and recording within the service. Recording all clinical and nonclinical activity on our patient management system in a timely manner. Complete Patient Experience Questionnaires (PEQs) with patients. Monitor changes to risk to self and from/to others and take safeguarding actions when needed. Signposting patients to resources and services when appropriate. Liaise with external services through meetings, emails, or phone calls about patients. Administration Provide resources to patients by email or post, considering their accessibility needs. Complete written referrals to other external services, such as CMHT. Sharing information with external services involved in the patients treatment. Sometimes this can include obtaining patient notes from historic/previous services. Input the Minimum Data Set (MDS) into the patient database in a timely manner. Scanning and uploading documents to patient records Ensure signposting information is kept up to date. Professional Agreeing and upholding confidentiality agreement with patients. Keep up to date with advances in support offered by NHS Talking Therapies services Prepare for and attend clinical/managerial supervision on a regular basis. Attend all supervisions, wellbeing meetings, and service meetings. Participate in individual annual appraisal review and respond to agreed service objectives. Attend relevant training/workshops in line with identified professional objectives. General: Adhere to the aims, values, policies and procedures of Solent Mind, particularly safeguarding and health & safety. This list is non exhaustive and other duties may be required to meet the needs of Solent Mind