Service Controller
Our client, a global leading construction and industrial franchise, is actively seeking a Service Controller to join their team.
This is a full-time position on a maternity cover contract basis based in Wymondham.
Knowledge, Skills & Experience:
1. Proven track record of Parts/Service sales role within the Construction or similar industry
2. Computer literate
3. Experience with Workshop Management Systems
4. Clean driving licence and good driving record
5. Proof of right to work in the UK
Main Responsibilities of the Role:
Producing accurate estimates to send to the customer, following up with customers to agree work, recording outcomes to determine success of vehicle/machine health checks. Help with office admin which includes invoicing and inputting information and to book services.
Duties:
1. Build strong and positive relationships with customers
2. Arrange parts and book work
3. Feedback any important customer information to the Company
4. Monitor the backend systems and compile estimates for required further work
5. Contact customers and sell identified work and other products and services we offer
6. Liaise with the Parts department and hand over parts sales leads identified
7. Liaise with Service Supervisors/Controllers keeping them informed of any critical machine health concern
8. Input information to create worksheets
9. Help with invoicing to customers and follow up on order numbers
10. Occasional overtime on Saturday mornings, when required
11. Any other duties as deemed necessary to fulfill the role
Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive, we are unable to respond to everyone individually; however, your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch.
Todd Hayes is acting as an Employment Business in relation to this vacancy.
Todd Hayes Ltd
Job Info
Job Title: Service Controller
Company: CV-Library
Location: Competitive
Posted:
Closes:
Sector: Construction
Contract: Contract
Hours: Full Time
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