We're currently recruiting a dedicated Dispatch Supervisor to help ensure the smooth running of the operations in Universities on a full time basis, contracted to 37.5 hours per week.
As a Dispatch Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: 5 out of 7 days.
Could you bring your spark to Universities? Here's what you need to know before applying:
Your key responsibilities will include:
* Sort and dispatch calls and e-mails to the relevant department accurately within a timely manner.
* Update and amend information when changes occur.
* Ability to record accurate times and dates of all untoward incidents and complaints requiring Switchboard involvement.
* Resolve stakeholder queries competently and enthusiastically to represent our organisation in a professional light.
Our ideal Dispatch Supervisor will:
* Previous experience in this role/similar position is essential.
* Excellent telephone manner, with the ability to communicate effectively and maintain a high level of confidentiality.
* Exceptional organisation skills with the ability to prioritise to meet deadlines.
* Intermediate knowledge of Microsoft systems to include Word, Excel, PowerPoint, Outlook and the Internet.
* Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
Job Reference: com/1303/94369001/52469554/WJ #Universities
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