Job summary
The role of Clinical Support Worker (CSW) is an integral part of the theatre team.
You will be required to undertake a variety of tasks to support the team in the delivery of consistently high quality patient care in the peri-operative environment. These include working in the operating theatre as part of the integrated team, ensuring high standards of infection control are met, supporting patients within the perioperative department and checking and stocking of consumables.
Full participation in a variety of shifts including evenings and weekends is required.
We can offer you:
1. On-going learning and development, providing clearly structured career pathways in preparation towards specialist roles.
2. Available car parking on commencement of employment (cost is pro-rata dependant on grade).
3. Flexible working - all working patterns will be considered to support a healthy work/life balance.
We welcome your enquiries and/or an informal visit.
The ideal candidate will be forward thinking, motivated, have excellent communication skills and have a caring and compassionate nature who can work alongside our friendly and motivated team of Allied Health Professionals and Nurses.
Main duties of the job
The Clinical Support Worker (CSW) will undertake high quality, caring and compassionate personal care and associated duties under the direction and supervision of the registered professional and working as part of the multi-disciplinary team.
As a CSW you make a valuable and important contribution to the delivery of high quality healthcare in the Trust. Your role is to support the Registered Nurse/Operating Department Practitioner (ODP) in the delivery of safe, effective, compassionate care to patients and their relatives. This job description is to be read in conjunction with the person specification for this particular job.
As a CSW in the operating theatre environment you will participate in a full range of perioperative care which includes circulating duties and assisting with transporting, moving and positioning of patients both within the department and inter-departmental. You will also be expected to:
4. Maintain high standards of cleanliness within theatres and the department as a whole
5. Assist in Holding bay duties and acting as chaperone to patient
6. Assist with completion of documentation appropriate to the patient's individual care
About us
Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Job description
Job responsibilities
Professional Values
To act in a professional manner and ensure Trust standards are maintained and monitored to improve the quality of care to all who come into contact with the services provided by South Warwickshire University NHS Foundation Trust
Uphold the Trust values and standards at all times.
Ensure records and documentation are maintained, kept confidential and meet Trust standards in line with the Data Protection Act
Demonstrates a positive and enthusiastic approach to their work in order to maintain high morale and motivation within the team. Promoting a professional and positive working environment
To report any accidents or incidents as described by the Trusts policy and procedures ensuring an open and transparent culture
To take reasonable care of the health and safety of themselves and of other persons
To adhere to the Trusts dress code policy, maintaining a smart appearance at all times
To assist other wards, departments and teams within the Trust as and when required by Service needs
To adhere to the Trusts IT policies regarding e-mail and internet usage
To ensure children and adults are protected from abuse and avoidable harm and report any safeguarding concerns in accordance with Trust policies and procedures.
Clinical Practice
To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.
To carry out duties as specified within the Trusts approved core task list for Clinical Support Workers/Health Care Assistants
To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patients condition.
Provide and deliver a high standard of individualised care under the direction and supervision of the registered professional.
To report all care that has been given to patients within the team to a registered Professional
To accurately document all care delivered to patients, countersigned by a registered professional, maintaining confidentiality at all times.
To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional.
To keep the clinical area clean and tidy, maintaining a safe environment.
To adhere to Trust infection control procedures, demonstrating an understanding of cross infection.
To chaperone or escort patients as needed under the direction of the registered professional.
To support relatives demonstrating compassion and empathy under the guidance of a registered professional.
Collect and label specimens during surgical procedures as directed by scrub practitioner.
Participate in the on-call rota to provide a 24/7 service.
Communications and Interpersonal Relationships
Welcome patients, relatives and visitors to the clinical area, providing assistance, support and information where required. Being aware of barriers to effective communication.
Always introduce yourself in line with the Trusts privacy and dignity promises and the principles of good customer service.
To answer the telephone when necessary in a polite, courteous manner and pass on enquiries to the registered professional.
Communicate effectively within the multi-disciplinary team to ensure that patient care is well planned and coordinated.
Contribute to the reporting, handover and documentation of patient care under the direct supervision of a registered professional maintaining confidentiality at all times.
Report incidents, accidents and complaints as per Trust Policy and to the senior professional on duty, ensuring an open and transparent culture.
Use the Trust information support system and other computer systems as required by the clinical area in accordance with Trust policy.
Team Working
Take all reasonable steps to ensure the safe keeping of patients property in accordance with Trust policy.
Promote a professional, welcoming and uncluttered environment; keep all storage areas safe, clean and tidy.
To share responsibility in the care and maintenance of all equipment in the clinical area including all equipment cleaning.
Ensure all waste and soiled linen is disposed of in line with Trust policy.
Participate in audit under the direction of the registered professional
Clean and check beds, bed spaces and lockers following discharge and in preparation for admission (inpatient areas only).
Ensure deliveries are stored correctly and stock maintained to the required level.
Support the house keeper with general housekeeping duties, reporting as necessary essential cleaning needs (inpatient areas only).
Education, Training and Personal Development
To ensure attendance at mandatory training sessions, infection control, resuscitation and manual handling training.
To complete the Trusts Clinical Support Worker/Healthcare Assistant Induction programme.
To participate in the Trust Appraisal process
To undertake training as necessary for the development of the post and the relevance of the department including IT and clinical skills.
To continue personal development in relation to identified objectives.
Maintain up to date knowledge of changes in policies and procedures relevant to the post.
Person Specification
Qualifications
Essential
7. Obtained an educational level of GCSE level A - C English and Maths or equivalent
Experience
Essential
8. Experience working as part of a team
Desirable
9. Experience in delivering care and working in a healthcare or people centred environment
Skills
Essential
10. Able to work to agreed level of competency
11. Good written, verbal and non-verbal communication skills
12. Competent IT skills
13. Able to present information, written and orally in an accurate clear and logical manner
14. Ability to organise and prioritise workload
15. Ability to write accurately and legibly
Personal Qualities
Essential
16. Compassionate and caring nature
17. Empathetic
18. Reliable
Other job Requirements
Essential
19. Passes pre-employment checks
20. Able to participate in on-calls and work flexibly over a 24 hour period.
21. Able to carry out moderate to intense physical effort throughout the working day and carry out concurrent activities
22. Able, with appropriate support, to work in an emotionally demanding environment
23. Response time from home to hospital within 45 minutes