Job Description - Casual Support Worker (25121)
Casual Night Support Worker
Yeovil, Somerset
Flexible Work, hours to suit you
Pay £12.00 per hour, and offer great benefits
Home, a place where you belong
Have you been looking to earn some extra cash, while keeping to your current commitments? Now you can, and what’s more, you’ll be making a difference.
In this rewarding position you'll combine elements of practical day-to-day support for customers who have some quite complex backgrounds and support needs, with housing security and concierge duties. Each day brings new opportunities to positively impact our customers' lives.
Our customers live within one of 5 buildings and have their own accommodation within these. Most of the accommodation buildings are within walking distance of each other but one is a little further away. Our team helps them to develop and maintain independent living skills, so that they can successfully move on to their own independent accommodation.
A typical shift will involve
* Working with customers who are street homeless or who are experiencing difficulties maintaining their accommodation and carrying out risk assessments, support planning, goal setting, and regular reviews.
* Taking the lead on health and safety within our buildings, patrolling to ensure fire doors are secure and all areas are safe, clean, and well-maintained.
* Acting as the first point of contact for customers when their support networks aren't available. You'll respond to incidents and be able to think on your feet.
* Building meaningful connections with customers through cuppas, chats, and collaborative problem-solving.
Rest assured that wherever you will be working, we will support you all the way! You'll go home each day knowing that you have helped change our customers' lives for the better, here at one of the top 10 Great Places to Work in the UK.
You bring
* Experience in caring roles, either professionally or through personal circumstances, such as supporting family members or children.
* A calm, resilient approach with the ability to manage challenging situations and work confidently under pressure.
* You’re sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour.
* You recognise when things are about to go wrong and are confident intervening in a sensitive way.
* A team player with the confidence to work alone. Don’t worry; you’ll have the full backup of our wider team including our out of hours emergency support team.
Job details
* Flexible working hours - pick and choose shifts that fit around your life.
* We’re looking for you to work across all our services in Yeovil.
* Able to use technology for doing mandatory learning / keeping in touch with colleagues and updating handover logs.
* A chance to make a difference in the lives of vulnerable people in your community.
* To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
* You’ll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
* We’re a living wage employer. That means you’re paid a fair hourly rate for every hour that you work. On top of this, you’ll also receive holiday pay.
* This is a job with weekly pay, and you’ll be paid one week in arrears from when you worked.
* After you have been paid for your first shift, you’ll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us.
* You’ll get access to our excellent learning portal to develop your skills further!
* We’re sure you’ll enjoy working for us, so if you want to stick around, you’re able to apply for all Home Group Job Opportunities (even the internal only ones!)
* Colleagues really matter to us, that’s why we are in the top 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Finally, do let us know if there’s anything we can do to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk
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