Overview
Reporting to the Branch Manager, our 360 Consultants will ensure effective sales strategies are in place and increase the level of new business conversions achieved.
About Quest Employment
Quest Employment is one of the Midlands' leading employment agencies, covering the Industrial, Commercial, and Technical sectors.
Key Responsibilities
1. Conduct full and thorough registrations, ensuring all applicants meet the requirements of our clients.
2. Meet and greet candidates and conduct interviews.
3. Maintain a high level of branch housekeeping standards, managing internal standards.
4. Ensure that the CRM system is fully updated.
5. Liaise with clients and meet their requirements.
6. Advertise jobs on job boards and social media sites.
7. Attend and participate in monthly individual review meetings.
8. Initiate sufficient contact with all customers, ensuring strong relationships and customer commitment are maintained and developed.
9. Conduct site visits to all new customers prior to supply.
10. Conduct check-in and rebook calls to all working employees.
11. Manage all applicant issues, questions, and concerns in a timely manner, ensuring satisfactory conclusions for all concerned.
12. Negotiate competitive and profitable pricing in line with company pricing directives.
13. Ensure competitive hourly pay rates considering internal, customer, and competitor parity.
14. Complete credit checks in line with company policy and issue TOBs to all customers.
15. Generate leads using all available resources.
16. Identify competitor information using all available resources.
17. Identify and manage own portfolio of prospect target accounts.
18. Achieve agreed monthly targets consistently.
19. Ensure that all required sales materials are sent to prospective customers and meet company standards.
Skills/Experience
1. Customer-focused.
2. Sales experience.
3. Planning and organizing skills.
4. Ability to take responsibility.
5. Managing quality and standards.
6. Managing personal learning and development.
7. Problem-solving and decision-making skills.
Training Requirements
* Company Induction
* Head Office Training
* Sales Training
* Compliance Training
* Social Media Training
* Profile Training
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