An exciting opportunity has presented itself within the Business Support Service for a highly organised, enthusiastic and confident individual, able to rise to the challenges of a busy support service. Ability to work independently and use own initiative with a confident and positive attitude towards working with all stakeholders.
Principal accountabilities for this role include:
• Having a customer focussed approach to service delivery;
• Processing of incoming and outgoing mail, via a hybrid mail system;
• Scanning and filing documents using the Council’s EDM system;
• Typing routine documents and correspondence that do not form part of the service model;
• Ordering and processing invoices via the Council’s E Purchasing system;
• Updating spreadsheets and databases via data entry;
• Screening incoming calls from service users and professionals;
• Attending Adult Services Safeguarding meetings and taking detailed notes;
• Administration of petty cash;
• To comply with the Data Protection Act and maintain confidentiality at all times;
• To adhere to the principles of the Corporate Equality Policy and ensure commitment to Anti-
Discriminatory practice.
Experience of working in a business support environment and dealing with a wide variety of requests and issues together with a rounded knowledge of Council services will be of great advantage in this role.
If you require more specific information on the roles, please contact Sian Steadman / Joanne Oates. Email: sian.steadman@blaenau-gwent.gov.uk / Joanne.oates@blaenau-gwent.gov.uk
Access to a vehicle for work purposes is a requirement of the role.
Thorough pre-employment screening is undertaken during the recruitment process.
Closing Date: 20/03/25 12 midnight
Interview Date: 27/03/25
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .