This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
We are looking for a Senior Administrator to join our Rural Team in Chippenham.
You will be an integral part of our team, working closely with an ambitious adviser and a key point of contact for our valued clients, strengthening client relationships and service quality.
This role is busy and varied and as such, it will suit someone who thrives in a dynamic and challenging environment, who is happy to juggle tasks and work to moving deadlines.
With you, deadlines are met, standards are kept, and communications are flawless. You are looking for your next challenge, and we are ready to welcome you to Old Mill.
Responsibilities
* Manage diary invites in Outlook to coordinate deadlines and client expectations.
* Respond to and file client emails to prioritize workload for the adviser and the team.
* Ensure timely, accurate, and efficient correspondence with clients.
* Establish rapport and trust with clients to contribute to client service satisfaction.
* Build a knowledge base of procedures, problems, and resolutions.
* Communicate effectively with the team and clients to ensure workflow and assign responsibilities.
* Demonstrate strong organizational skills and proactive work habits.
* Utilize online systems daily, including Microsoft Teams, CRM, accounting software, and document filing systems.
Requirements
* Experience in a Professional Services or Customer Service environment.
* Strong administrative skills and confidence in computer usage.
Benefits
At Old Mill, we pride ourselves on being happy at work. We believe that happy employees and happy teams lead to productivity and success.
Enjoy 25 days' holiday plus bank holidays, and an extra day off for birthday celebrations. Up to five extra days are purchasable.
We provide funding for professional qualifications and training for transferable skills.
Click to apply or if you would like to find out more information, please contact Kirsty at Kirsty.maxwell@om.uk.
#J-18808-Ljbffr