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The role of a Technical Analyst involves strategic design, aligning business requirements with system and technical requirements. Experience as an RPA developer with UiPath, Automation Anywhere, or Microsoft is considered an advantage.
Responsibilities:
* Create knowledge articles for the team
* Participate in client engagements and take ownership of domain solutioning
* Engage with stakeholders for requirement elicitation workshops
* Transform business pain points into requirements
* Develop business requirements documents, including non-functional aspects
* Produce process maps and perform gap analysis
* Document BRDs, FSDs, NFRs, and RTMs
* Self-motivated and proactive attitude
* Understand and document technical business needs
* Identify gaps, estimate requirements, and demonstrate use cases
* Configure products per business requirements
* Guide through training, testing, and issue resolution
* Format raw data for RPA platforms
* Resolve testing blockers with workarounds or fixes
* Collaborate with vendors for issue support
* Contribute to generic solution development for global use
* Liaise with Product and Service Managers for requirements documentation
* Bridge Business and technical teams to align developments with business needs
* Work with Solution Architects on proposed solutions
* Support Technical Delivery Team and UX in prototypes and change requests
* Attend prioritization meetings to manage Epics & User Stories backlog
* Lead joint sessions for user stories involving BA, Developers, and QA
* Triage BAU incidents with security-cleared personnel
Skill Set Required:
* Business Requirements Analysis
* Expertise in Use Cases, User Stories, Product Backlogs, MOSCOW Prioritization, Process Mapping, Screen Mock-ups, and Sprint Planning
* Proficiency in Agile and Waterfall methodologies
* Business-driven with excellent communication skills
* Familiar with RPA, JIRA, Confluence, and possesses strong process mapping skills with a solid understanding of BPM
Job Requirements:
* Extensive experience as a Technical Business Analyst
* Strong public sector knowledge
* Excellent written, verbal, interpersonal communication, and consulting skills
* Proficient in RPA tools (Microsoft Power Platform, Blue Prism, UiPath, Automation Anywhere)
* Methodical with clear documentation abilities
Nice to Have:
* Knowledge of other RPA and OCR tools
* Inquisitive mindset and understanding of business requirements
* DBS and BPSS clearance (to be completed by account upon resource identification)
* Experience working with multiple teams
Preferred Project Experience:
* Government
* Defence
* Banking
Seniority level:
Mid-Senior level
Employment type:
Full-time
Job function:
Information Technology
Industries:
IT Services and IT Consulting
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