Job Title: Car Park Driver
Reporting to: Car Park Manager
Department: Commercial / Car Parks
Hours of Work: 42 hours per week on a 12 hour shift basis (7am-7pm or 7pm-7am)
Job Purpose: Provide an efficient service to all Car Park customers in accordance with company policy and procedures and to offer excellent customer service at all times.
Main Duties:
* Transport passengers between the car parks and the terminal building.
* Maintain a high standard of cleanliness in the buses used to transport passengers.
* Assist passengers with luggage on and off the buses.
* Be aware of the procedures in relation to PRMs.
* Be familiar with the communication systems i.e. RT.
* Be aware of the process for reporting accidents and incidents.
* Complete vehicle check lists on a daily basis.
* Record driving hours and rest periods in drivers log book.
* Assist with Car Park Operative duties as and when required, including customer queries, jump starting vehicles, direction of traffic, Drop off Zone duties, securing vehicles, etc.
* Respond/assist to any emergency appropriately, and participate in any Emergency Exercise, as detailed in the Emergency Orders within the aerodrome manual.
* Ensure that all Statutory and Company regulations regarding health and safety, fire and security are followed to protect airport users, staff members and the business interests of the Company.
* Understand the company vision and pro-actively engage in its values: Integrity, Inclusiveness, Leadership, Teamwork, Safety & Security, Communication and Positivity, through the Performance and Development Programme.
Minimum Requirements:
* GCSE grade C or above in English and Mathematics or equivalent
* OR Proven working experience within a busy operational / customer services role
* AND Full current driving license, including Category D or D1
* Valid Driver Certificate of Professional Competency
* Experience of delivering excellent Customer Service
* Experience of driving Category D or D1 vehicles
* Experience in manual handling
* Knowledge of Health and Safety regulations relevant to this specific role
Benefits:
Group company pension plan, Enhanced Annual Leave, Enhanced maternity & paternity leave, Free airport car parking, Health & Wellbeing Programme
Location
Belfast International Airport, Belfast, BT29 4AB, AT
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