Customer Care Assistant - China Gardens Full Time
McDonald's is one of the most recognized brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us and you'll become part of a team that works together to provide the best customer experience. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till, or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service, and cleanliness in the restaurant. Provide friendly, fast, and accurate service. Complete tasks and activities in line with training, company guidelines, and management direction. Follow all workplace safety, security, and food hygiene procedures. Treat all customers and colleagues with courtesy and respect, working as a supportive team member.
Friendly, welcoming, courteous, and helpful behavior will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are a must. The ability to maintain high energy levels while working both efficiently and productively is essential.
Quite simply, you'll be working in our fast-moving, high-energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits Package
* Holiday pay
* Service Awards
* Meal allowance
* Employee discounts from top high street and online brands
* And much more...
Training and Support
At McDonald's, we believe in opportunity for everyone, and Training & Development is paramount within our restaurants. The digital training guides we have created solidify your learning and make it easier for you to progress in your careers. The training continues even after your first few months with us, and we have various online resources which can be used to progress further within the business.
Why Work Here
Our values show what matters most to us and tell the world what McDonald's stands for. We live by them every day. From our restaurant-working colleagues to the farmers in our supply chain, our core values and commitment define who we are and guide everything we do.
If you lead with a genuine smile and have an ability to connect with others, you’ll be well on your way to fitting into our team. For this role, you’ll love dealing with different types of people and working as part of a team. You’ll bring the energy and efficiency to every shift, without skipping the details. Whatever you’re doing, you like to get it done right – every time.
Frequently Asked Questions
McDonald’s is an equal opportunities employer and we support applications from people from all walks of life. We embrace diversity and are committed to creating an inclusive culture that allows people to be their best authentic selves in our restaurants, which helps us to better serve our customers.
As part of the McDonald’s application process, you can request support for the recruitment process. If you're an individual with a disability, or if you have a condition that may impact the recruitment process, we will be happy to make reasonable adjustments to support you.
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