Job Title: Former Tenant Arrears Officer
We are seeking an innovative and enthusiastic individual to join our Income Team at Trent & Dove.
The role of Former Tenant Arrears Officer will be responsible for:
1. Providing a high level of service to internal and external customers.
2. Achieving challenging targets within a high-performing team.
3. Driving income collection and resolving outstanding issues.
4. Debt recovery and responding to debtor queries, including former tenants’ arrears, garage arrears, and rechargeable repairs.
5. Taking enforcement action as necessary.
The skills, knowledge, and experience required for this role include:
1. Ideal working knowledge of debt recovery.
2. Previous experience in the social housing sector is desirable.
3. Excellent communication skills.
4. Empathy for individuals in financial difficulty.
5. A full driving licence and vehicle are essential for this post.
For more information and to apply, please visit our website.