Azenta Life Sciences is seeking a Sales Order Administrator to join our growing and dynamic organization. This position supports the Field Service organization with general administration tasks, Quote to Cash / Order Management duties. They will be the first point of contact for Field Service inquiries using Sales Force / Oracle Cloud.
What You’ll Do…
* Accurately enters Field Service sales and internal order requests into Sales Force / Oracle per clean order book process
* Ensure customer addresses and product information is entered accurately in Sales Force / Oracle
* Update / maintain customer specific Asset details using Sales Force
* Create and manage spare part quotes using Excel & Sales Force
* Maintains Third Party Blanket Purchase Ordering and Spend schedule, supports in related rectification of billing, credit or other financial inquiries
* Monitor and expedite spare parts for system down situations etc.
* Coordinate and ensure correct RMA management for parts returned from the field
* Executes reporting via Oracle / Teams: Bookings, Billings, Backlog
What you will Bring…
The successful candidate will conduct themselves in a professional manner and will represent Azenta Life Sciences in the best possible way during customer contacts.
* Demonstrate at least two years relevant administrative experience
* Preferably have an understanding / awareness of Supply Chain / Logistics / Warehousing
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