Deadline Date: Wednesday 2 April 2025
Requirement: Principal Technician (Facilities Management)
Location: Norfolk, VA, US
Full-Time On-Site: Yes
Time On-Site: 100%
Not to Exceed: 54 EUR
Total Scope of the request (hours): 836
Required Start Date: 12 May 2025
Required Security Clearance: NATO SECRET
Duties and Role:
Under the direction of the Head of Enabling Services Branch, the contractor:
* Evaluates placement results of staff and equipment according to space planning and requirements;
* Monitors environmental, safety and equipment requirements and conditions;
* Monitors and updates processes and procedures to develop and maintain security in the workplace;
* Interacts with customers and vendor support staff to resolve complicated problems;
* Participates in coordinating the design and construction of new or enhanced facilities;
* Tests and evaluates various types of exterior and interior security devices and systems;
* Proposes and implements reasonable and appropriate security measures;
* Assist in coordination with legal counsel in response to litigation claims;
* Conducts investigations of internal thefts and vandalism;
* Works with all major types of premises security practices, tools, and technologies;
* Oversees specific initiatives and practices that enlist employees in loss prevention efforts;
* Serves as the Data Center Manager, tracking all inbound / outbound equipment and materials to maintain positive accountability;
* Coordinates Data Center facility management support (HVAC filter replacement, facility power, etc.) with host nation entities;
* Creates and maintains Standard Operating Procedures for the CSU Norfolk Data Center;
* Creates Bill of Materials (BoM) for facility related requirements;
* Attend meetings working in partnership with different stakeholders to deliver services and meet customer requirements;
* Adheres to and provides oversight of Health & Safety requirements during all Data Center activities;
* Acts as the CSU Norfolk technical liaison with outside contractors for all electrical, environmental or other facilities-related infrastructure work supporting NCI Agency controlled Data Centers and Communications closets;
* Maintains sound knowledge of implemented technologies, applicable NATO policies and industry standards;
* Oversees vehicle fleet contracts with servicing and maintenance providers;
* Prepares and tracks vehicle servicing schedules to minimize downtime while ensuring compliance with regulations;
* Contributes to budgeting and expenditure planning and monitoring;
* Deputize for higher grade staff;
* Perform other duties as required.
Requirements:
Skill, Knowledge & Experience:
* The candidate must have a currently active NATO SECRET security clearance
* Higher vocational training in a relevant discipline with 3 years post-related experience;
* Or a secondary educational qualification with 5 years post-related experience;
* At least 3 years technician level experience installing information technology related facilities, such as server farms or technical control facilities, including equipment racks, equipment and cabling;
* Proven experience working inside and/or supporting a Data Center;
* Practical experience in the implementation, testing and maintenance of modern communications, or information systems in a LAN and WAN environment;
* Knowledge of bonding and grounding requirements for communications equipment racks;
* Experience utilizing power tools such as drills, electric screw drivers, metal cutting / grinding devices;
* Good knowledge of UTP, Fibre Optic, Serial and Coaxial cabling standards and limitations;
* Good knowledge of recent technological developments in communication management systems and LAN / WAN environment;
* Experience of preparing technical documentation and Standard Operating Procedures;
* Experience managing vehicles, optimizing their use and scheduling maintenance
* Experience with Facilities Management;
* Experience with Premises Security.
Desirable Experience and Education:
* Design experience with all power aspects required to support a medium sized Data Center;
* Design experience with all environmental aspects, including cooling, to support a medium sized Data Center;
* Design experience with uninterruptable power (both generator and battery) power fault tolerant solutions to support a medium sized Data Center and Communication closets;
* Experience with configuration management tools and software such as: Patch Manager, Cable solve and Microsoft Visio;
* Experience working in ITIL environment and familiar with the concepts (certification would be a plus);
* Certified Data Center Design Professional (or equivalent);
* ASIS Facility Security Design (or equivalent);
* Extensive knowledge of NATO TEMPEST zoning requirements;
* Knowledge of NATO responsibilities and organization, including ACO and ACT.
* Prior experience of working in an international environment comprising both military and civilian elements