To open post, answer the telephone, take messages and deal with enquiries both professional and public and take appropriate action as necessary in a professional manner. To maintain confidentiality and discretion at all times.
To undertake word processing of all correspondence. This will include the typing of Pre-adoption Medicals and Health Assessments. To undertake photocopying, filing duties, and maintain comprehensive and accurate filing systems.
To be competent in the use of spreadsheet, databases, and presentation tool packages to support the work of the team. Facilitate the setting up of appointments for the Specialist Nurse Advisors and ensure appropriate professionals are notified of appointments. To maintain a computer-based record system/database with regards to Children in Care and facilitate the review process.
To ensure that systems are well organised and information maintained in order to support the audit process. To assist in audit activity and evaluation of service delivery as and when required by the Lead Nurse or team. Assist the Lead Nurse in the production of performance management figures.
To support the co-ordinator in the development of the service by preparing management figures and other information as required. To take minutes in meetings as required and produce minutes of such meetings. The post holder will work with a degree of initiative, flexibility, and have the ability to organise their own workload.
To produce/type and distribute other minutes as requested. Ensure that notes are transferred in a timely manner. Liaise with Social Workers within Wakefield and other professionals. Ensure electronic systems are up to date such as SystmOne.
Responsible for sending Review Health Assessments to appropriate professionals in Wakefield and out of Wakefield following allocation by Specialist Nurses. Monitor SystmOne so that the Review Health Assessments are completed in a timely manner.
Assist with collecting information as required for management reports, research, or audit. Ensure that the information is collected in the most efficient way using the computer system to full potential.
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