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Operating in all Sheffield’s local high streets, in district and local centres, the proposal funded 6 Business Information Officers to work on the high streets supporting local independent retail and hospitality businesses in Sheffield’s 40 local high streets and 15 shopping areas/precincts.
The team has retail, hospitality, or financial backgrounds and experience of working in the retail and/or hospitality sector previously.
Each Business Information Officer is assigned their own “patch” and their role is to build rapport and go from door to door offering support to businesses, focusing on key issues such as:
1. Understanding energy bills and new deals.
2. Understanding new lease agreements.
3. Focusing on viability, survival, recovery, cash flow, e-commerce, and customer engagement, including social media support to attract new customers.
4. Supporting business growth, including expansion into the city centre and other high streets.
5. Building trust and acting as an advocate with other Council services like Planning, Parking, Licensing, Business Rates, Waste, and Environmental Health.
6. Collaborating with faith leaders and local community organizations.
7. Monitoring the pulse of the high street and providing feedback for Council messaging, including recorded workshops for independent businesses.
8. Applying specialist knowledge and skills across the high streets as needed.
9. Completing data input on all interactions and meetings to demonstrate the role's value and support services.
We seek consultants with expertise in areas such as:
* Retail
* Hospitality
* Finance and cash flow forecasting
* Knowledge of business regulations for high street independents (highly desirable)
The Business Information Officer role is a self-employed position for 12 months, from 1st April 2025 to 31st March 2026.
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