Seafront Facilities Supervisors (3 posts)
Role Purpose
Supervise a team of casual staff in cleaning and maintaining the seafront toilets/facilities to the standards specified by the Senior Ranger, carrying out and organising works such as regular cleaning, deep-cleans and stock management. To also provide the highest level of customer service to all members of the public and support to the wider Seafront Operations Team.
Main Responsibilities
1. Act as a lead for casual staff, allocating work and coaching others.
2. Maintain standards of cleanliness across a specified area of responsibility by ensuring each toilet block is attended to, manually cleaned and kept safe, stocked and presentable.
3. Operate departmental vehicles and use chemical cleaning agents as required, being responsible for basic checks, safety, cleanliness and safe keeping of equipment whilst in use.
4. Assist in daily/weekly checks across all seafront facilities to ensure all defects are reported for repair in a timely manner.
5. Ensure the security of the seafront and associated facilities by securing all areas in accordance with the laid down procedures.
6. Provide a helpful and courteous service to all members of the public by assisting with general enquiries where possible.
7. Comply with all Health and Safety policies and procedures.
8. Undertake any other duties from time to time commensurate with the grade and responsibilities of the post.
The Ideal Candidate
1. Excellent attention to detail.
2. Ability to plan and organise own workload and that of the team, including some prioritization of non-standard work.
3. Strong communication and interpersonal skills.
4. Encourage and listen to new ideas from everyone and be positive about change.
5. Excellent customer care skills.
6. Self-motivated and able to work with minimal supervision.
7. Ability to work well within a team.
8. Elements of work are likely to be performed in challenging environmental/weather conditions.
9. Valid, full UK Driving Licence for work purposes.
10. Flexibility to work in various locations across Bournemouth, Christchurch and Poole Seafront as required.
11. Flexible working – weekends and bank holidays as required and in line with the needs of the business.
12. Be supportive and build positive and trusting relationships with others.
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world-class, prosperous and inclusive place for generations to come.
We offer an excellent benefits package to colleagues. Find out more on our website.
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