Commercial are business transformation specialists, working with some of the UK’s top organisations within both the public and private sectors. In our IT area of the business, we provide transformation services across our five core operating areas, namely Cloud and Datacentre, Modern Workplace, Cybersecurity, Digital Workspace and Managed Services.
As a Technical Consultant you will deliver strategic consultancy services to Commercial’s clients that improve their business and promote the use of hybrid cloud, modern workplace and security technologies. You will have an innovative mindset, keeping up with new technologies and be able to demonstrate the ability to learn from customer perspectives.
You will work in collaboration with our Technical Architecture and Project Management teams to deliver solutions to clients aligned to the project scope and design specifications, adhering to industry best practices.
You will have experience in consulting and delivering projects aligned to Commercial’s IT pillars for a variety of customers.
The role involves the technical implementation, configuration, and migration activities as per the defined design documentation to new and existing clients. The activities may be conducted both in and out of business hours, with the requirement to be available on allocated weekends and for ad-hoc evening work. This is remunerated on a retainer basis, with overtime paid at Commercials standard overtime rates.
This varied role will involve a combination of working out of our head office in Cheltenham, remotely from home and moderate travel to our client sites throughout the UK as required.
Your responsibilities as a Technical Consultant will be:
* Implement technical solutions and projects in line with the deliverables detailed within the Project Scope, and to the specifications detailed in the Low-Level Design document.
* To perform full functional testing of all solutions delivered.
* To ensure that all solutions within the project are delivered as per industry best practices and vendor architecture principles.
* To document all solutions delivered accurately.
* To perform thorough handovers of all solutions delivered to clients.
* To assist with transitioning the solution to Commercial’s Network Operation Centre as part of the run operations.
* To deliver strategic consultancy to clients.
* To perform chargeable discovery assessments and audits as and when required.
* To assist with Technical Architecture as and when required.
* To regularly contribute to thought leadership posts and collateral.
About you
* A passion for technology and a desire to stay ahead of the technology curve that will help us lead the market and exceed customer expectations.
* Have a strong understanding of migration complexities and proven track record in the successful delivery of enterprise migration projects.
* Excellent written and verbal communication skills, with the ability to articulate complex technical concepts clearly to a variety of stakeholders.
* Self-motivated with the ability to identify priorities and manage multiple workloads.
* Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of output.
* Build and maintain strong client relationships, understanding their needs and ensuring satisfaction.
* Demonstrate problem solving abilities, being able to think on your feet and handle unexpected challenges efficiently.
* You will be certified to implement solutions in Cloud, Modern Workplace or Datacentre technologies, holding industry accreditations equivalent to Microsoft AZ-104 / AZ-140 / MS-102 / MD-102, HPE ASE, Aruba ACMA and Fortinet Certified Professional.
Technologies
You will be required to keep up to date with the latest technologies and accreditations as per your personalised training plan. Technologies within the Commercial portfolio currently include:
* Virtualisation technologies (VMware / Hyper-V)
* Datacentre Compute solutions
* Datacentre Storage solutions
* Edge and Datacentre Networking solutions
* HPE and Aruba technology stack
* Corporate wireless solutions
* Backup and Disaster Recovery solutions
* Microsoft Azure Cloud
* Microsoft 365 Modern Workplace
* Azure Virtual Desktop / Citrix DaaS
* Entra ID
* Microsoft Purview
* Windows 10/11 OS
* Windows Server OS
* Active Directory and Group Policy
* Cyber Security Solutions
* Firewall Solutions
* Web and E-mail Security solutions
* Microsoft Teams Phone
* Microsoft Configuration Manager / SCCM
* Microsoft Exchange on-premises / DAG
About us
We are proud to be a successful, purpose-driven organisation that is on an exciting journey to achieve an annual turnover of £100m by 2025.
Commercial are business transformation specialists. We transform business impacts and experiences by applying original thinking to everyday practices.
We specialise in Managed IT, Smart Technologies, Managed Print Services, Technology, Interiors, Office Supplies, and PPE, Facilities and Workwear.
We invest in our people so they are experts in their field, excel within their environment and continue on a journey of growth and development, personalised to them.
We are #commercialbynature.
Benefits
We commit to ensuring all our employees feel truly valued and appreciated for the work that they do, every day. As a member of the Commercial team, you will receive the following:
* A base salary of up to £55,000 per annum
* An annual bonus scheme of £3,000, paid quarterly upon successful achievement of KPIs
* Hybrid working structure with the flexibility to work from home for part of the week
* Company car
* A generous holiday allowance of 25 days plus bank holidays, which increases with length of service
* An enhanced family leave package to support you and your growing family
* Life Insurance that offers a payment equivalent to four times your annual salary
* Access to confidential support through our Employee Assistance programme and wellbeing support including a 24-hour GP service and physiotherapy
* Free and expert mortgage and remortgaging advice for all members of the team, friends and families from leading broker Charles Cameron & Associates
* Other benefits such as charity volunteering opportunities, pension, cycle to work scheme, flexible working structure and more
Diversity & Inclusion
Together, we are committed to attracting, including, inspiring, and developing our teams no matter their background, belief or way of life.
We embrace everyone’s unique perspectives and create a genuine belonging for all.
Our employees are who we are and create the brand we are today; we make better decisions and create a consumer-focused environment.
At Commercial, we look to hire the very best people for our roles. We welcome all applicants regardless of your race, ethnicity, gender, religion, disability, age or sexual orientation. Even if you don’t feel you completely fulfil all the requirements for this vacancy, we still encourage you to apply. It is our commitment to provide equal opportunities for all.
Please visit our website for further information about us and to view our job applicant privacy notice.
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