To derive a comprehensive understanding of the relevant provisions of the Project Agreement in respect to the Service Level Specification and the Payment Mechanism Responsible for ensuring the Project Company (Project Co) deliver the Hard Facilities Management services to the required service specification standards which includes but is not limited to the Law/Statue (Acts and Regulations) British Standards, HTMs, HBNs, HGNs, good working practices etc. Ensuring that the Trusts Hard Facilities Management Service risk exposure is appraised and minimised Attend monthly Hard Facilities Management Service audits with Project Co and their designated Service Provider Representative, and collate all audit findings in consultation with the Trusts PFI Audit and Validation Manager and deputise for Head of PFI Contract Performance Manager in their absence As and when required, chair, lead and attend Hard Facilities Management Meetings and other governance meetings as required Understand and assess the operational and commercial risks arising from the implementation of revised NHS national policies, including documentation from NHS Estates in respect to the Hard Facilities Management Service delivery standards Maintain an up to date PFI Hard Facilities Management Service Risk Register in compliance with the Trusts Risk Management procedures Collate, as part of a team and put into place effective procedures for the administration of Small Work Requests (SWRs) and Variation Enquires (VETs). This will facilitate each Division and Corporate Department. This initiative needs to be supported by quarterly audit protocol, which is to be agreed with Trust Internal Audit and undertaken by the post holder to ensure that a 5% check of SWRs and VETs are completed Undertake planned and unannounced site visit/audits of the Hard Facilities Management Service both within and outside normal workings hours as agreed by the post holders line manager; and will expected to audit inaccessible areas, for example plant rooms, confined space areas Responsibility for clarifying and evaluating the provision of information in response to clarification or information requests from Project Co and Trust Officers The post holder is required to develop and maintain a personal development plan in order to determine the skills and training necessary to deliver the project To develop skills and standards as required by the needs of the post The post holder is required to maintain a good understanding of PFI market issues relating to Hard Facilities Management Services and attend other PFI Consort Consortia meetings with other NHS Hard Facilities Management Trust Representatives The post holder is required to effectively manage the use of external advisers time were applicable Contribute to negotiations relating to Service Failure and Quality Failure Events within the post holders delegated authority level The post holder is required to work unsupervised and engage original thought processes in most aspects of the role Frequently prioritise workload to respond to changing requirements and be flexible in the approach to all work undertaken; and will need to plan and co-ordinate their workload in according with agreed monitoring programs To effectively contribute to any future development plans of revised Hard Facilities Management Service standards, whereby the risk and commercial profile would need to be quantified prior to agreeing any revised Service Level Specifications and/or Payment Mechanism amendments The post holder will aid the Trusts Finance Department during the monthly verification exercise of the Service Failure and Quality Failure Events that support the Payment Mechanism; and aid the Trust in recuperating expenditure against the unitary payment mechanism Liaise with the Trust PFI Facilities Management and Planning Manager in respect to joint performance monthly audit meetings, and monthly Service Liaison Committee Meetings Liaison with the Planning and Operational FM Managers to ensure strategic fit with the Trusts clinical objectives Assist in the provision of information to various stakeholders internally and externally, including Trust Board, CCGs, National NHS Trust Development Agency and DoH Ensure that effective audit trails are developed, maintained and reviewed to support any change to Output Specifications or any other documentation Plan and organise meetings to enable deadlines of aspects of the project work are met, including formalising agendas, meeting notes and subsequent action planning Liaison within outside agencies i.e External Advisors, NHS Estates, Educational establishment To liaise, provide reports, respond to information requests and exchange information with: o Staff at all levels and across all disciplines on a daily basis o Senior Staff and Directors from the Trust and the local health economy o External Advisers. o Trust and National Auditors as required Interpret complex data into a user-friendly format for the end user to understand on complex and technical issues To be responsible for the post holders own area of work and equipment used, including IT equipment and presentation aids To maintain good professional relationships with client representatives and other team members To build, maintain and develop effective communication networks and working relationships with key personnel inside and outside the organisation, across professional boundaries The post holder will supervise contractors (where necessary) to ensure compliance with the Law/Statue (Acts and Regulations) British Standards, HTMs, HBNs, HGNs, good working practices etc as incorporated in the Project Agreement The post holder will have the knowledge to support (when necessary eg emergency situation) works and will need the dexterity and skill required to carry out this task