Customer Service and Order ProcessorSalary: up to £30000paWorking hours: Monday to Friday, 8.30am to 5pmContract type: PermanentLocation: Stoke on Trent, ST1Job SummaryWe are seeking a personable and detail – orientated Customer Service and Order Processing candidate to join ours clients Customer service team within a specialist industry. The successful candidate will play a key role offering support to all Customers and to the sales team.Responsibilities:Taking and processing ordersUpdating details on company systemFirst point of contact for all Customer enquiries and queriesSupporting existing customers with any enquiries and maintaining the relationshipsGeneral customer service and adhoc administration dutiesCandidate requirements:Experience in a Customer Service and Order Processing roleExcellent communication skills at all levelsProficiency in Microsoft Office, especially Excel and WordExcellent attention to detail and organisational skillsAbility to self-manage and to work collaboratively within a team environment